Social Account Manager

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About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities.

Ogilvy is a WPP company (NYSE: WPP). For more information, visit , and follow us on Linked In, X, Instagram, and Facebook.

Social Account Manager

Department: Social & Content / Advertising
Location: London
Contact type: 12-month fixed term contract
Full Time/Part time: Full Time
Reporting into: Client Partner

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world's biggest festival of behavioural science and creativity, Nudge stock - now in its 12th year.

The Role:

This role offers the exciting opportunity to work on a high-profile international B2B tech client, driving their marketing and advertising efforts across a global network. You will be responsible for managing campaigns throughout the year, collaborating with our strategy, creative, and production teams to deliver best-in-class advertising campaigns and content that resonates with a global audience.

This role is ideal for someone with a strong understanding of B2B marketing and advertising, particularly within the technology sector. You should have experience managing organic content and paid campaigns that build brand advocacy. The ideal candidate will know how to effectively manage an account, following processes and ways of working internally, with agency partners, and with our clients.

You will be responsible for managing two small local teams, ensuring alignment with the global strategy and facilitating effective communication and collaboration. You will also work closely with our global network, coordinating efforts and ensuring consistent brand messaging across all regions.

The candidate will have the support of a Client Partner to not only deliver content but ensure it is performing effectively on an on-going basis, leaning into our data teams for insights on reporting, and performance.

What you'll be doing:

Client Relationship Management

• Build and create productive client relationships with junior and mid-level clients throughout the delivery of projects, clearly communicating and managing expectations throughout.
• Proactively consider how actions will affect clients; responding quickly to meet client's needs, resolve problems; avoid over-commitment.
• Understand the importance of account 'admin' - issuing contact reports etc.
• Act as the client's trusted advisor by providing strategic guidance with insight into marketing, best practice and performance, providing opinions about the brief and the work and being keen to contribute.

Making Work We're Proud Of

• Have a solid understanding of process and proactively manage projects - facilitating conversations between team members and considering how we can make the work even better at each stage.
• Increasingly be able to see the work we do in its strategic context - how and why it answers a business problem and how it connects to the bigger picture.
• Provide opinions about the brief and the work and be keen to contribute - clearly valuing the quality of the work over a pure focus on process.
• Collaborate with clients to develop comprehensive strategies tailored to their objectives, target audience, and budget.
• Manage the curation and development of content.
• Ensure content is performing and effective on an on-going basis, leaning into the data team.

Delivery

• Comfortably take responsibility for successful delivery of the projects assigned to you, with light supervision.
• Understand what decisions are within your remit, and what is not, and engage others accordingly to ensure that those who are accountable can assist and guide as needed.
• Identify potential project risks and develop contingency plans.
• Lead client's…