Paid Social Manager

Company Description

With a history that dates back over 80 years,
Starcom
is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, P&O Ferries, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for three years in a row (2021, 2022 and 2023) and most excitingly,
Media Week's Agency of the Year 2023!

About The Role

We’relooking for an experienced, detail-driven, and forward-thinking Paid Social Account Manager  to join ourteam.

This is an opportunity to manage high-profile paid social campaigns.

Our client is one of the most prestigious brands in the world, and one of the most prestigious clients within Publicis. They are a genuinely unique business: structured as a charitable foundation with no shareholders to answer to, and with products in such high demand that they consistently sell every item every year, many with long waiting lists. All of this means that most of the commonobjectivesof an agency client - sales, revenue, margin - are infrequent considerations.

Instead, theyseekto “perpetuate the myth”,ensuring that the dominant position they hold within their market, the almost ubiquitous aspiration to ownership and their unique synonymity with excellence are sustained, not just for the sales quarter or the financial year, but for thevery longterm.

You’ll lead on Paid Social strategy and activation, owning performance oversight and stakeholder communication. You’ll manage a team of paid social executives, helping them develop and execute best-in-class campaigns across key social media channels.

This role is ideal for someone who combines deep platformexpertisewith a passion for innovation and enjoys building strong internal and client relationships in a fast-paced environment.

• Lead the full lifecycle of Paid Social campaigns, including planning, budgeting, setup, pacing, and post-campaign wrap-ups. Own campaign documentation, media plans, and trackers to ensure consistency and visibility across all touchpoints.

• Act as the main day-to-day contact for clients, platforms, and internal teams. Confidently manage expectations, ensure transparency, and collaborate effective to keep workflows smooth and aligned with campaign timelines.

• Drive social strategy development with a focus on performance, innovation, and efficiency. Regularly analyse campaign data to inform testing opportunities, recommend optimisations, and proactivelyidentifyareas to refine workflows orimprove output quality.

• Oversee operational processes including campaign briefing,thorough
  
  QA, platform implementation, and tracking. Ensure media plans are error-free and all campaigns launch on time, fullytaggedand documented, with appropriate team coordination.

• Lead weekly performance reviews using structured trackers, Sprinklr dashboards, and internal reporting tools.
  
  Takeactionquickly where pacing or delivery issues are identified, ensuring optimisation strategies are executed efficiently.

• Mentor and guide Paid Social Executives, overseeing their task management, campaign delivery, and development. Ensure they follow structured daily workflows,maintainaccuratedocumentation, and uphold operational standards

• Strong experience in Paid Social campaign planning, strategy,…