Assistant Account Manager, International_OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well‑being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective.

The On Brand team sits within GABM. We are American Express’s in‑house creative agency. Our ambition is to develop forward‑thinking ideas and work across channels, end‑to‑end experiences in digital and beyond while building inspiring brand creative and assets to drive consideration for target audiences. We are seeking an Assistant Account Manager, International, On Brand to accelerate the expansion of the international businesses.

The Assistant Account Manager, International, On Brand will report to the Senior Account Manager and support an international portfolio of digital marketing creative projects end‑to‑end, from intake briefing through creative concepting, execution, production, launch, and post‑launch debriefing. As an Assistant Account Manager, you will be responsible for delivering successful campaigns that ensure creative is effectively adapted for the local market.

To be successful in this role, the candidate must have a strong background in international marketing and a deep understanding of local tone, cultural nuance, image resonance, and market‑specific trends across the UK and Canada with the ability to apply those insights to briefs, creative development and execution.

This candidate must have excellent communication & collaboration skills, an ability to deliver exceptional client service, and a passion for international marketing.

• Support the Senior Account Manager and help with daily client requests while serving as a key, day‑to‑day agency representative for international marketing partners in the UK and Canada
• Implement tactical digital plans and daily program execution to accomplish marketing partners’ objectives, ensuring work aligns with both local market needs and global processes
• Develop strategic and creative briefs that reflect a deep understanding of UK and Canada marketer’s objectives, goals, and target audiences and cultural context
• Collaborate with project management and creative to develop digital content, including landing pages, emails and user experiences
• Communicate strategy, review concepts and develop client presentations incorporating market specific insights and feedback
• Share relevant industry insights and American Express US business best practices proactively with UK and Canada marketing partners to guide emerging opportunities and strategies
• Leverage strong interpersonal skills to foster deep client relationships, build trust, and manage the day‑to‑day client requests with internal teams
• Proactively support colleagues and collaborate with them to help achieve targets
• Create a positive team environment through collaboration and emotional intelligence

• 3+ years in account management at a leading digital creative agency or in‑house brand for clients/brands in the UK, and ideally Canada
• Demonstrated experience in managing client relationships and delivering excellent customer service
• Proven ability to adapt creative and messaging for different international markets based on cultural…