Digital Business Director
Listed on 2026-09-09
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Marketing / Advertising / PR
Client Relationship Management, Digital Marketing, Marketing Strategy, Marketing Management
JOIN OUR JOURNEY
Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.
Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign and Media Week's reigning Independent Media Agency of the Year.
We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society.
Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, Sun Life, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore.
OUR VALUES
- Commit to Doing the Right Thing (Act with integrity and accountability)
- Help People Flourish (Invest in people)
- Dig Deeper to Understand Better (Data driven curiosity)
OUR COMMITMENT TO YOU
Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.
On top of that, we offer extra benefits, which make life at Medialab even more rewarding:
- Time to Unwind – We offer generous holiday entitlement that increases with long service, plus Christmas closure and a birthday day off. Alongside this, we offer flexible benefits including a holiday buy scheme, flexi-hours, a work abroad scheme, cultural bank holiday swaps, and Friday Summer hours.
- Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
- Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
- Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling.
- Supporting Families – Enhanced parental leave pay, flexible working and life assurance.
- Giving Back – Paid charity days and sustainability initiatives.
- Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.
YOUR NEXT CHALLENGE
We are looking for an ambitious and commercially minded Digital Business Director to lead cross-channel strategy and drive growth across our key client accounts. In this role, you will bridge the gap between high-level client ambition and best-in-class execution, translating business goals into transformative digital strategies that span Search, Social, Programmatic, and Video. Partnering directly with Client Managing Directors and Heads of Channel, you will set the benchmark for operational excellence, commercial rigor, and sustainable margin management.
HOW YOU WILL MAKE AN IMPACT
Cross Channel Leadership
- Leads Medialab’s tactical channel vision on key clients, setting the standard for excellence and ensuring each discipline contributes meaningfully to client growth and commercial performance.
- Translates client and business ambition into transformative channel strategies, connecting innovation, experimentation and commercial acumen to deliver measurable business outcomes.
- Guides and challenges Digital Directors and Managers to ensure strategic cohesion, quality, and consistency of channel outputs across all clients with their team.
- Owns senior strategic client relationships and provides client-side insights to shape broader agency vision, helping build the 'Medialab way' for digital channels.
People Management
- Owns leadership and delivery management across the channel teams, ensuring high standards of best practice, delivery,…
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