Customer Activation Manager- FTC
Job in
City of Westminster, Central London, Greater London, England, UK
Listed on 2026-09-20
Listing for:
Mars, Incorporated and its Affiliates
Full Time, Contract
position Listed on 2026-09-20
Job specializations:
-
Marketing / Advertising / PR
Retail Marketing, Event Management & Planning, Digital Marketing, Marketing Management
Job Description & How to Apply Below
Location: City of Westminster
Job Description:
The role defines the activation strategy in conjunction with the LM and executes our activity plan within our customers to bring our brands and events to life for shoppers, in a way which contributes towards delivery of the retailer’s own strategies. The role will have dedicated customers/channels allocated and be accountable for the partner accounts.Key Responsibilities:
Represent the customer’s needs internally and build them into our activation proposals
- Ownership for UK& IRL activation plan – alignment, delivery & execution of the plan – including priority choices.
- Ownership for the UK TRC budget for the accounts responsible for – from agreeing allocation, to management/stewardship of the budget.
- Ownership to define/design/deliver the content required for internal deployment meetings, and own the design & delivery of all external tool kits and selling materials.
- Ownership to 3rd party agency relationships.
- Work with our agencies to develop and execute bespoke customer solutions which contribute to the retailer’s own strategies.
- Work cross-functionally with Sales, Marketing, Activity Management, Finance, Corporate Affairs and Supply to create and execute initiatives.
- Execute the Activity Plan with our customers, landing points of interruptions across the shopper journey to engage shoppers, instore and online.
- Evaluate executions with clear learnings and recommendations for future applications.
- Champion value creation within customer marketing.
- Commercial (sales, marketing, category, customer marketing) experience, and demonstrated ability to develop strong and impactful internal and external relationships and influence customers of all sizes.
- Strong track record of developing and executing visions and strategies with the ability to inspire and lead a complex, cross country team/structure to consistently deliver business results.
- Ability to navigate complex situations and challenge the status quo with a can-do attitude.
- Self-reliant, decisive, and resilient and able to respond and adapt to a fast moving, swiftly changing environment, which will also itself be new in the initial period.
- Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
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