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Lifecycle & Retention Growth Manager

Job in City Of London, Central London, Greater London, England, UK
Listing for: The Financial Times Ltd
Full Time position
Listed on 2026-10-11
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below

The Financial Times is looking for a Customer Experience & Lifecycle specialist to own retention and customer value programmes across B2C audiences. You will translate strategy into clear plans for Cancel-Save, Winback, renewals, Step Up, upsell and cross-sell, using insights to reduce cancellations and grow average revenue per user (ARPU).

You will collaborate with Consumer Engagement, Data & Analytics, Pricing & Propositions, Marketing Automation, Product & Technology and Customer Care to

The Lifecycle & Retention Growth Manager position in the Marketing & Media, Sales field is open for applications.

Our team is growing, and we are hiring a Lifecycle & Retention Growth Manager in City Of London, England, United Kingdom.

This role is for the Lifecycle & Retention Growth Manager role at The Financial Times Ltd.

We are seeking a motivated Lifecycle & Retention Growth Manager to join The Financial Times Ltd in City Of London, England, United Kingdom.

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