Nurse, Healthcare Nursing

Contract:

Full time and Part time positions available (working various shifts including nights), As part of the requirements of the NWL ICB model of care, this service will be developed to provide support for patients and families 24 hours a day. Therefore, the post holder will be expected to work shift patterns including night shifts as part of the service development. At St Lukes Hospice, we are committed to providing compassionate, high-quality palliative and end-of-life care to people across Harrow and Brent.

Our specialist Pall
24 service provides 24-hour advice, support and coordination for patients, families, carers and healthcare professionals, helping people receive the care they need, when they need it. Pall
24 is a key part of St Lukes community and specialist palliative care services., As a Pall
24 Senior Nurse, you will:

• Deliver expert telephone advice and support to patients, families, carers and health and social care professionals.
• Undertake holistic assessments and clinical triage, ensuring patients receive the most appropriate care and support.
• Support patients to remain at home wherever possible and contribute to avoiding unnecessary hospital admissions.
• Work collaboratively with community, hospice, acute and social care teams to coordinate patient care.
• Provide specialist palliative and end-of-life care advice to healthcare professionals across a range of settings.
• Identify clinical deterioration, safeguarding concerns and escalating needs, taking appropriate action when required.
• Maintain accurate and timely electronic patient records and contribute to high standards of clinical governance.
• Act as a senior clinical resource within the service, promoting excellent standards of care and professional practice., To work as a Senior Nurse within St Lukes Hospice, based within the Integrated Care Coordination Hub, providing a centralised line for patients, families, carers, health and social care professionals.

To be able to provide professional telephone advice and support to patients, families and health and social care professionals. To support patients and their carers to manage their conditions in their own communities to improve their quality of life. Where possible work towards preventing avoidable hospital admissions by working collaboratively with internal and external health and social care professionals. To support community staff to enable them to deliver care with additional specialist advice and support.

Provide a resource for advice and support for healthcare professionals in the community and hospital settings Be responsible for recording activities and maintaining accurate and complete patient notes in the patients electronic clinical record To always provide a high standard of professional conduct and nursing care in accordance with the Nursing and Midwifery Council Code of Professional Practice, demonstrating leadership in the nursing care of patients within the service.

To demonstrate expertise and a firm knowledge base on which to underpin clinical practice when dealing with patients/carers living with a life limiting illness. The post holder will play a key role in the raising of clinical standards and quality for patients with life limiting illnesses and in monitoring and improving standards of care. Together with other members of staff, maintain standards that will ensure that the care provided is of the highest possible quality, within the resources available.

To work collaboratively as part of a multi-disciplinary team, demonstrating the values of St Lukes Hospice. Work across a 7-day period providing 24 hours a day advice and support as part of a rota on the telephone advice line.
2. Main Duties & Responsibilities Clinical To holistically assess, plan, implement, and review therapeutic interventions of patients who contact the Pall 24 advice line. To provide expert advice, information and psychological support to people affected by life limiting illness and members of the multi-disciplinary team. Demonstrate understanding of palliative and end-of-life care principles, including symptom awareness, psychosocial needs, and holistic assessment.

Recognise red flags, deterioration, and safeguarding concerns, escalating appropriately. Access the Stack Operational Portal, triaging palliative patients and signposting to teams most suited for patient outcomes and reserving ambulance capacity for emergency life threatening needs. Work with the wider professionals to ensure the patients shared…