Head of Clinical Services

Who We Are Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.

Based on the success of our award winning first home in Chelsea Loveday, we are expanding across London with both additional properties and innovative new services for seniors. Scope Reporting to the General Manager, this role supports the development and delivery of consistently high-quality care and clinical services, aligned with the expectations of the ‘Loveday Way'. The Clinical Lead provides visible leadership to the nursing and care team, champions resident safety and dignity, and acts as a role model for good clinical governance.

The role also involves supporting service development, monitoring care standards, mentoring nurses, and ensuring compliance with regulatory and professional standards, including the NMC Code and CQC requirements.

Key Responsibilities Provide leadership and support for clinical and care colleagues and act as a champion for members' safety and dignity. To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available. Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme.

Develop monitoring and reporting systems which promote the delivery of safe, effective, and high-quality services. Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by colleagues. Act as a role model for good clinical and care governance practice. Duties and Responsibilities
• Provide leadership and support for clinical and care colleagues and act as a champion for members' safety and dignity.
• To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
• Comply with the clinical governance framework and all activities related to it. This includes participation in the clinical audit programme.
• Develop monitoring and reporting systems which promote the delivery of safe, effective, and high-quality services.
• Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used by colleagues.
• Act as a role model for good clinical and care governance practice.
• Work with the general manager to formulate strategies for service development or changes in service provision and support implementation.
• Supervise nurses on a day-to-day basis and through formal clinical supervision.
• Act as a mentor for new nurses joining the team or for those who require specific support to develop clinical skills or knowledge.
• Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
• Demand high quality service delivery focused on residents' individually assessed needs.
• Promote the professional image of the services through excellent communication, appropriate behaviour, and professional appearance.
• To be responsible for selection, recruitment, induction, retention, and development of Nursing colleagues in accordance with legislation and company guidelines.
• Maintain an awareness of changes in the care environment and take responsibility for leading colleagues through the necessary…