Quality Manager

We are looking for a Quality Manager to lead and embed best‑in‑class food safety and quality standards across a transforming production kitchen environment.

This pivotal role drives the implementation and continuous improvement of food safety and quality management processes within production kitchens. You will lead a team of Quality Controllers and collaborate with operational teams, chefs, and stakeholders to ensure standards meet internal expectations and regulatory requirements, while supporting a culture of accountability and excellence.

• Build, implement and maintain the Quality Management System (QMS) to meet regulatory and internal standards.
• Lead and develop the Quality Control function, ensuring strong capability and understanding across the team.
• Investigate customer complaints and implement effective reduction and prevention strategies.
• Partner with operations to deliver continuous improvement initiatives and achieve departmental KPIs.
• Coach and influence chefs and kitchen teams to embed food safety ownership and a strong quality culture.

This role is on‑site 5 days a week in Knightsbridge.

You will be a confident and collaborative quality professional with a passion for driving high standards and continuous improvement in a fast‑paced food production environment. You will bring strong leadership capability, enabling you to motivate and develop a team while effectively partnering with cross‑functional stakeholders. You will be comfortable balancing hands‑on operational involvement with strategic oversight, ensuring compliance while also influencing change.

You will take ownership of challenges, use data to inform decisions, and champion a proactive approach to food safety and quality. You will also be adaptable, able to step in to support senior leadership when required.

• Food Safety and HACCP qualification (minimum Level
  3).
• Strong knowledge of BRC or equivalent GFSI food safety standards.
• Proven experience in a quality management role within food manufacturing or food service environments (ideally with Ready‑To‑Eat products).

Time Type:
Permanent
Department:
Food Buying and Product Development (Steve Willis)