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Quality Manager

Job in City Of London, Central London, Greater London, England, UK
Listing for: Otis
Full Time position
Listed on 2026-09-12
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager, Quality Engineering
Salary/Wage Range or Industry Benchmark: 65000 - 90000 GBP Yearly GBP 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Responsibilities
  • Quality Management System Leadership
    • Maintain and implement a Contract‑specific Quality Plan aligned with:
    • ISO 9001
    • TfL Quality Requirements
    • Contract Schedule 10 obligations

    Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable.

  • Design Assurance & Documentation Control
    • Ensure compliance with design approval, verification, validation, and assurance requirements.
    • Review and approve technical documentation, test certificates, maintenance records, and compliance evidence.
    • Manage configuration control and documentation changes throughout the contract lifecycle.
  • Audit & Assurance
    • Lead internal audits, supplier audits, and subcontractor quality audits.
    • Prepare for and support TfL audits, inspections, and quality reviews.
    • Track non‑conformances (NCRs), corrective actions, preventive actions, and closure.
    • Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41).
  • Installation & Maintenance Quality Control
    • Ensure all works comply with:
    • Contract specifications
    • Technical standards
    • Safety‑critical requirements
    • Approved RAMS and method statements

    Perform field quality inspections and acceptance checks.

    Verify material compliance, workmanship quality, and traceability.

    Ensure defects are managed under contractual warranty and defect remediation procedures.

  • Supplier & Subcontractor Quality Management
    • Assess and approve subcontractors from a quality perspective.
    • Ensure suppliers comply with:
    • Contract requirements
    • Applicable Laws
    • TfL supply chain standards
    • Oversee incoming inspection, FAT/SAT quality checks, and certification.
  • Performance, Reporting & Data Integrity
    • Maintain performance data in line with contractual KPIs.
    • Ensure accurate and timely reporting of compliance, performance, and quality metrics.
    • Support continuous improvement obligations (Contract imposes yearly improvement targets).
  • Risk Management
    • Identify quality risks and implement mitigation strategies.
    • Participate in risk reviews and ensure quality impacts are captured.
    • Support safety and environmental teams where quality interfaces with HSE.
  • Compliance Management
    • Ensure full compliance with:
    • Contract
    • TfL engineering standards
    • ISO 9001 QMS
    • Applicable regulatory requirements
    • Maintain a master document library and ensure traceable, controlled records for:
    • Materials
    • Workmanship
    • Inspections
    • Maintenance
    • Testing
    • Assurance submissions
  • Experience & Qualifications

    Required Qualifications
    • ISO 9001 Lead Auditor (essential)
    • Degree or diploma in engineering / quality management (preferred)
    • Chartered Quality Professional (CQI) is a bonus
    Experience
    • Minimum 5+ years Quality Management experience in:
    • Rail
    • Infrastructure
    • Mechanical/Electrical systems
    • Construction or asset maintenance
    • Strong understanding of:
    • Assurance frameworks
    • Technical documentation
    • Rail or transport quality governance
    • Experience with TfL or UK infrastructure clients is a major benefit.
    Skills
    • Strong auditing and compliance ability
    • Excellent documentation control & reporting
    • Ability to lead suppliers and subcontractors on quality compliance
    • Strong communication with technical and non‑technical stakeholders
    What can we offer you?
    • Strong Remuneration Package
    • A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme
    • A culture which encourages innovative ideas and appreciates our talent is the key to our success

    Apply today to join us and build what’s next

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