Public Sector Quality Analyst
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-08-08
Listing for:
Capita plc
Full Time
position Listed on 2026-08-08
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
Capita plc is seeking Quality Assessors to help maintain high standards across its public sector operations in the UK. You will assess customer interactions, identify trends and provide insights to drive performance, compliance and continuous improvement.
You will work with Team Leaders, Trainers and Operational Managers to support quality initiatives, ensuring records are audit-ready and feedback supports coaching and development across the contact centre.
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