Lead Research Operations Manager

Lead Research Operations Manager

Our Central Government client are seeking a Lead Research Operations Manager on an initial 6 month contract.

You will bring a strong understanding of user research practice, ensuring that any operational improvements are grounded in the needs of researchers and support effective collaboration.

• Proven experience leading systemic change in Research Operations, shaping strategy and driving improvements that scale high‑quality, user‑centred research across teams
• A strong understanding of Research Operations in agile environments, including participant recruitment, tools, governance, and knowledge management
• Solid grounding in user research methods and practice, enabling you to design and embed operational approaches that work effectively for research teams
• Experience identifying and resolving operational blockers to improve delivery speed and effectiveness
• Strong delivery, prioritisation, and stakeholder management skills
• Experience working with research governance and GDPR, with the ability to balance pace with appropriate rigour
• Experience working with suppliers, recruitment agencies, or research platforms
• A pragmatic, outcome-focused mindset, with the ability to implement improvements quickly and effectively
• NB;
  Active SC/recently lapsed SC required for this assignment.