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Lead Digital Product Researcher — Drive Insight to Strategy
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-07-22
Listing for:
British Airways
Full Time
position Listed on 2026-07-22
Job specializations:
-
Research/Development
AI Business & Operations, Research Scientist
Job Description & How to Apply Below
British Airways is hiring a Senior Digital Product Researcher to partner with the Product Design & Research team within the Commercial directorate. You’ll embed customer insight into product decisions, shaping digital experiences that improve customer outcomes and drive commercial performance.
You’ll lead research across discovery to evaluation, collaborate with cross-functional teams, and mentor others in research methods and ethics.
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