General Manager

Overview

We’re Hiring – General Manager lour has built a reputation as one of London’s most exciting restaurant–bar–pub venues. Proudly listed in the Top 100 Gastropubs in Great Britain, we have been setting the standard for quality, creativity, and hospitality for over a decade. Open seven days a week for brunch, lunch, dinner, and drinks, Parlour specialises in seasonal, proudly British food and drinks, delivered with warmth, personality, and consistently high standards.

Established in 2012 by owner and chef-patron Jesse Dunford Wood, Parlour has, over the past 13 years, become a much-loved institution within the local communities of Queen’s Park and Kensal Rise. Under the same Dunford Wood umbrella, we proudly opened our sister restaurant Six Portland Road in 2020, followed by our catering company Events by Harvest in 2024. We are now seeking an experienced, confident, and hands-on General Manager to lead the venue, inspire the team, and drive the business forward.

As General Manager, you will have full responsibility for the day-to-day operations of Parlour, ensuring an exceptional guest experience, strong commercial performance, and a motivated, high-performing team. You will lead from the floor while maintaining a clear strategic overview of the business. The General Manager will report directly to the Owners / Senior Management.

• Full oversight of daily operations and service.
• Delivery of a consistently high-quality guest experience.
• Management of budgets, labour, stock control, and supplier relationships.
• Driving sales, profitability, and operational efficiency.
• Development and execution of menus, promotions, events, and seasonal initiatives.
• Recruitment, training, and leadership of the management and front-of-house teams.
• Maintaining standards in line with Parlour’s values and reputation.
• Ensuring compliance with all health & safety, licensing, and legal requirements.

• Proven experience as a General Manager, or a strong Deputy / Assistant General Manager ready to progress.
• Demonstrated leadership and people-management capability.
• Strong commercial awareness with a solid understanding of financials and KPIs.
• Hands-on, proactive approach within a fast-paced hospitality environment.
• Excellent communication and organisational skills, with strong attention to detail.
• A leadership style that is visible, supportive, and leads by example.

This is a full-time role requiring flexibility, including evenings and weekends.

• Competitive salary dependent on experience starting from 50k+.
• Guaranteed time off during the Christmas period.
• Ongoing training, professional development, and career progression.
• A supportive, dynamic, and engaging working environment.
• Experience:
  
  Required
• Employment:
  Full-time
• Salary: £44,000 – £48,000 yearly

• Applicants must have the right to work in the UK.
• Start date flexible for the right candidate.

If you are ready to take full ownership of a respected and well-established venue and lead a committed team, we would be pleased to hear from you. Applications are now open.

About PARLOUR GROUP:
Parlour has gained a reputation for itself as being one of London’s most fun restaurant-slash-bar-slash-pubs. Six Portland Road is an intimate, elegant restaurant that celebrates the diversity & sophistication in this special area of London