F&B Team Member

We are looking for an enthusiastic Food & Beverage Team Member to join the team here at St Ermin’s Hotel.

If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you.

Looking after our people is all that we care about. We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

When you join us, you will become a vital member of our team. You will not only support us in delivering breath‑taking hospitality to our guests but also create a workplace that becomes a role model to others.

• Great salary and service charge – The more we make, the more you make!
• Fun, Love & Energy – Not just a slogan, it’s just who we are.
• The best staff canteen in London – Breakfast, Lunch & Dinner.
• Range of benefits including Medicash Health Care Cash Plan (24/7 GP available for you and your household), financial advice, mental health support via MyStrenght, exclusive retail and restaurant discounts, and more.
• Worldwide discounts for you, friends, and family in all the Marriott hotel brands.
• An opportunity to experience and collect great memories that will last with you forever.

As a Food and Beverage Team Member you will ensure that each and every guest that eats or drinks in our tea lounge or terrace has a breath‑taking experience. You will of course be serving food and drinks, taking orders, and clearing tables, but more than that, you will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and make lifelong memories.

• Painting a fantastic first impression to guests by providing a welcoming environment for everyone.
• Serving customers.
• Operating the till.
• Work in a fast‑paced environment.
• Maintain standards and have great attention to details.
• General cleaning duties.
• Previous experience gained in similar environment.
• Passionate about customer service and great quality food & coffee.
• Assisting with our daily afternoon tea sandwiches presentation.
• Assisting with the preparation and presentation of our afternoon tea options.
• Assist with the quality control of tea ware.

Note:

This description is not intended to establish a total definition of the job, but an outline of the duties.

To find out more about us, check out our Instagram accounts @sterminshotel and @funloveenergy.

You will have to be eligible to work in the UK to be considered for the role.