Luxury Brand Ambassadors

Responsibilities

• Product knowledge:
  Develop a comprehensive understanding of Creed Fragrances and ensure that any supporting Luxury Brand Ambassadors are equally knowledgeable.
• Sales excellence and stock management:
  Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty. Uphold impeccable standards of visual merchandising at the fragrance counter.
• Relationship management:
  Cultivate and maintain strong relationships with stakeholders, both internally and externally. Collaborate with external agencies to execute promotional activities effectively.
• Compliance and administration:
  Ensure adherence to company policies and streamline administrative processes for efficiency.
• Market awareness:
  Stay informed about industry trends and provide strategic insights to enhance business performance.
• Communication and reporting:
  Maintain transparent communication channels with superiors and stakeholders. Provide regular reports on sales performance and relevant activities. Motivate by exemplifying positive leadership qualities and promptly addressing challenges. Clearly communicate expectations and provide ongoing support and guidance.
• Promotional activities:
  Identify and capitalise on promotional opportunities to maximise brand visibility and sales. Collaborate with relevant parties to ensure the success of promotional initiatives.

• Proven track record in retail sales, particularly within the luxury fragrance or beauty sector.
• Extensive knowledge of luxury products, with a focus on fragrances.
• Demonstrate ability to exceed sales targets and drive business growth.
• Strong organisational skills and proficiency in administrative tasks.
• Familiarity with retail industry regulations and compliance standards.

We are seeking Luxury Brand Ambassadors full & part time to join our new Creed Boutique at Canary Wharf opening in September 2026, tasked with overseeing our Creed Fragrance division. This role requires a robust leadership capability; we encourage you to apply for this pivotal position if you have a passion for luxury, the drive to make a difference and the desire to shape the future of our business.

Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand‑weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.

Luxury Redefined:
We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.

Innovation:
Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.

Diversity and Inclusion:
We celebrate differences and believe that a diverse team fosters creativity and innovation.

Career Development:
Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.

• 32 days paid annual leave (pro rata for part time employees)
• Monthly competitive commission structure
• Extra day off for your birthday
• Product allocation with discounted rate
• Clothing allowance
• Contribution into company pension
• Career progression & Training
• Length of service rewards