Sales Assistant - Hydrista

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco‑friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre‑filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

• Fulltime (40 hours)

Be an Ambassador for our Brand, Values and Product

• Demonstrate our Retail Core Values of:
  Always Keep Growing, Together We Win, Be The Consumer, Bring High Energy, Find A Way.

• Provide excellent customer service and surpass customer expectations at every opportunity. Assist customers to match their buying needs.

• Identify customer needs and answer product related questions. Be able to respond to queries on product prices, quality, features and benefits.

• Take every opportunity to capture customer data in order to expand our database and customer loyalty.

• Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management team.

• Deliver product excellence by maximising product knowledge with relevant recommendations through our 6 Drop Selling Ceremony.

• Attend and participate in store meetings and training sessions as required by your manager.

• Ensure that good communication with your colleagues is maintained.

• Have a positive attitude with the team and customers and be open to constructive feedback that will help you develop and improve.

• Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping.

• Follow policies and procedures to maintain the security of stock, customer records and cash handling.

• Ensure that time keeping attendance is in line with the company’s policies and procedures. Opening and closing the store as and when required.

• Be aware of Health & Safety requirements in the store.

• Be approachable and available to assist our customers with their shopping experiences.

• Enthusiasm and commitment to always provide excellent customer service.

• Willing to adapt and take on new challenges.

• Strong selling skills.

• Always presents a professional image.

• Ability to multitask.

• The ability to maintain professionalism under all circumstances.

• Works effectively and efficiently alone and in the team.

• Prepared to go the extra mile when needed.

• Good interpersonal and communication skills.

• Demonstrate retail sales experience in a customer focused environment.

• An ambitious and international team with whom fun is by no means neglected.

• Individual development opportunities in one of the fastest growing e‑commerce companies in Europe.

• Discount on‑and offline on your waterdrop® purchases and many free merchandising items.

• Legendary team events and qualified training.

• Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.