Brand Specialist

Responsibilities

As a Brand Specialist you will be the face of one of our most prestigious brands, providing a holistic shopping experience that is as unique as it is memorable. You will drive trade through building a loyal client base, arranging and hosting training sessions for the wider team, and delivering exceptional service standards. You will raise the profile of the brand and build extensive networks across the store to maximise sales and eventing opportunities.

You will be the key point of contact with the brand representatives externally, compiling detailed weekly reports and building a trusted relationship.

This is a full‑time position, 37.5 hours a week, working any 5 days spread across the 7 on a rota basis.

• Exceptional retail professional with in‑depth appreciation of the wider industry and Harrods itself.
• Passion for customers and proven ability to deliver best‑in‑class service.
• Strong client‑relationship skills and exceptional product knowledge.
• Experience ensuring impeccable Visual Merchandising standards and diligent stock management.
• Self‑motivation, curiosity and desire to develop product and industry knowledge.
• Out‑of‑the‑box mentality to surprise and delight customers with exceptional service and interpersonal skills.
• Exceptional organisational skills to keep the shop floor running smoothly.
• Outstanding written and verbal communication skills.
• Ability to use analytical approaches to drive the business of your brand and a genuine passion for the brand.

Time Type:
Permanent
Department:
Women's Contemporary & Denim (Alice Ranalli)