Customer Assistant - Food - Brent Cross

Work Pattern

• Sunday: 18:00-22:00
• Monday: 20:00-00:00
• Friday: 20:00-00:00

This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer.

We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving. We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

This is a frontline role, not for the faint‑hearted, but for those ready to roll up their sleeves there’s huge opportunity.

• Serve customers, sell, fill and help drive growth in sales.
• Use digital tools such as the Sparks App and in‑store devices to enhance the customer experience and ensure they get the products they want when they need them.
• Contribute to a positive, high‑energy environment, working hard and supporting each other to deliver a seamless customer experience.
• Be flexible and able to work across various areas of the store, adapting to changing demands. No two shifts will look the same, and you’ll embrace the challenge.