Senior Copywriter

We are seeking a talented Senior Copywriter to join our Copy team and contribute to Harrods' e-commerce creative vision, delivering exceptional product descriptions that enhance the customer experience and drive conversions.

As a Senior Copywriter, you will play a key role in ensuring the highest standards of quality and consistency across all copy on Harrods' website. Working closely with the Copy Manager, you’ll manage and mentor a team of Copywriters whilst maintaining the Harrods brand tone of voice and style.

Key responsibilities include:

• Managing a team of Copywriters; supporting with their daily tasks and guiding their development.
• Writing and sub-editing high-quality product descriptions, with a focus on luxury and high-value items - overseeing up to 40 descriptions per day.
• Maintaining and updating the house style guide in collaboration with the Copy Manager and Copy Lead to ensure consistency across the site and product descriptions.
• Acting as a key touchpoint for internal teams such as trade and buying; ensuring the accuracy of all product information online.
• Collaborating with the Studio team and business-wide stakeholders to streamline internal processes and support on larger business initiatives and projects.

This is a hybrid role with office hours from 9 AM to 5:30 PM, Monday to Friday. You will be required to work in the office a minimum of three days per week —every Wednesday and two additional days on a rota basis — while the remaining days will be remote.

You will have strong communication skills and the ability to lead and motivate a team within a fast-paced environment. You’ll possess excellent time management and organisation skills, alongside impeccable spelling and grammar skills. You will have a keen eye for detail, knowledge of terminology, and awareness of e-commerce trends to aid you in confidently writing across all core categories. You’ll also have proven experience in product copywriting, editing, and managing people.

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional. While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you want to know more about our people and our culture, search #Together Harrods on Linked In, Facebook or follow us on Instagram @togetherharrods

Time Type:
Fixed Term (Fixed Term) Department:
Photo Studio (Catherine Sprunt)

As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees.

We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.