Sales Advisor - Fashion; Ladies

Sales Advisor - Premium Fashion (Ladies)

Full or part-time considered.

To 29k DOE

Full-time, 35 hours per week (5 days over
7)

We are looking for an experienced professional retailer with excellent communication skills and a great style/ fashion sense.

Our client is looking for a passionate and customer-focused Sales Advisor to join a growing premium fashion brand ordinarily based out of a well-known department store in Oxford Street, with flexibility to work out of one of their Boutiques in South West London

This is a fantastic opportunity to become part of a purpose-driven retail business that combines sustainable fashion, timeless style, and exceptional customer experience. You'll be joining a friendly, energetic team in a brand that is experiencing exciting growth.

• Monday to Saturday: 10:00am - 6:00pm
• Sunday: 11:00am - 5:00pm
• 5 days per week (rota basis)

• Deliver exceptional customer service across face-to-face, phone, and email interactions
• Build strong relationships with customers and confidently assess their needs
• Provide tailored styling advice and product recommendations
• Maintain excellent knowledge of current collections, fabrics, and fits
• Process sales, returns, and customer orders accurately and efficiently
• Handle sensitive customer queries with professionalism and empathy
• Support visual merchandising standards and store presentation
• Assist with stock replenishment, deliveries, and inventory control
• Use till systems and internal platforms confidently
• Share customer feedback with wider teams
• Ensure health & safety procedures are followed at all times

• Previous experience in a premium retail environment
• A strong customer-first mindset
• Confident communicator with patience, empathy, and a calm approach
• A genuine passion for sustainable fashion
• A natural “people person” who enjoys building rapport
• Warm, enthusiastic, and energetic attitude
• Highly organised with strong attention to detail
• Excellent follow-up and communication skills
• Comfortable using IT systems and retail platforms

• 23 days annual leave + bank holidays + birthday off
• Discretionary annual bonus
• Staff uniform provided
• Generous staff discount (up to 40%) + sample sales
• Friends & family discount
• Company pension scheme
• Regular team events
• Work for a Real Living Wage Employer
• Be part of a growing, values-led fashion brand

This is more than just a retail role. You'll be joining a brand that truly cares about its customers, its people, and the planet, offering beautifully designed clothing with a focus on comfort, simplicity, and sustainability.