District Manager, Retail

At Swarovski, you don’t just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you’re ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we’re ready for you.

We are looking for a District Manager, Central London.

Your main responsibilities will include, but will not be limited to:
Leading, coaching and developing Store Managers in Central London and a District Visual Merchandising Partner, to achieve business objectives and provide customers with unforgettable shopping experience. Driving a strong culture of service, clientelling and brand excellence across the district, ensuring stores consistently bring the Swarovski experience to life. Developing and implementing strategic initiatives through strong collaboration with local stakeholders, including the Head of Sales, local HR team and Marketing team.

Forecasting and controlling the payroll budget to optimize store productivity levels. Facilitating the effective management of controllable costs to maximize profitability. Regularly visiting stores (up to 4x a week) within the District, to ensure smooth execution of the District’s market plan and sales targets and promptly follow up with any performance issues. Providing feedback, recommendations and industry insight to the Area Manager South, to shape trading actions and influence mid – long term planning.

You are an ideal candidate if you have:
Proven experience in Multi-Site Management in a fast paced, fashion/ luxury retail environment. Commercial and goal-oriented mindset. Excellent analytical and problem-solving skills. Excellent presentation and communication skills. Strong people management and stakeholder management skills. Agile and adaptable mindset, with good planning skills. Innovative and creative approach whenever possible. Willingness to travel; full, clean UK driving license is a must. Ideally London-based or within a easily commutable distance to Central London Area.

You can expect a range of benefits, including:

• Enhanced annual holiday entitlement
• Annual Bonus
• Company Car
• 1 x Wellbeing Day each year
• 1 x paid Volunteering Day each year
• Half Day Friday once per month
• Hybrid Working
• Company Pension
• 60% staff discount on Swarovski Crystal products (home & jewellery)
• 30% staff discount on Swarovski Created Diamonds
• Food & refreshments allowance
• Staff Referral Bonus – up to £250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan
• Exclusive access to our Employee Assistance Programme (EAP), The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts (UK only)

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.

We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger. Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong. Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life.

Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.