Assistant Stock Manager; M​/F

We are looking for the talents of an Assistant Stock Manager (M/F) to join our retail team in one of our stores in London under a permanent full-time contract. As such, your missions will be the following:
Stock Management

• Master Sézane's policies, standards and procedures;
• Organise and optimise storage spaces, ensuring daily replenishment of the floor and perfect upkeep of the stockroom;
• Receive, process and store deliveries; assist in planning incoming deliveries and collection changeovers;
• Isolate new products ahead of collection launches;
• Maintain strong product knowledge to meet customer expectations efficiently and support the sales team by retrieving requested items promptly;
• Manage customer returns, including defects, tailoring and dry cleaning;
• Oversee after-sales service, including processing, reimbursements and sending items for repair;
• Manage Click & Collect: intake, scanning, storage and follow-up on pending orders (refunds, returns and customer communication);
• Conduct inventories rigorously (weekly, rotating and full counts);
• Assist with ordering consumables and sundry purchases for the Apartment.

• Contribute to planning and organising the stock team's schedule;
• Onboard and train new team members on inventory management processes;
• Set clear objectives and monitor progress regularly;
• Support the development of each team member's skills;
• Foster a positive, collaborative working environment;
• Proactively suggest process improvements;
• Flag stock issues to the Retail team in a timely manner.

You have experience in stock and team management.

• You have an eye for detail and inventory management has no secrets for you.
• You understand the challenges of Retail and do not hesitate to adapt quickly and efficiently. Priority and time management don't scare you.
• Committed, motivated and proactive, you lead by example and know how to train a team.
• Twenty years ago, Les Composantes began with a selection of vintage pieces, born from a desire for creative independence and an eye for detail. That instinct and an appreciation for design that endures have shaped everything that followed.
• From there, Sézane was born in Paris in 2013. Since then, la famille has continued to grow, with Octobre Éditions for men, Les Composantes reimagined as a home and lifestyle destination, and Petit Sézane for children. Our story has unfolded like life itself: through instinct, spontaneity, and learning. We developed a singular approach to detail, service, and connection. A way of imagining a Parisian wardrobe for real life, first online and later through our Appartements.
  
  From day one, we have been guided by a commitment to making beautiful design accessible, without ever compromising on quality.