Sales Assistant Job Central London area,City Of London England UK,Retail

MAIN PURPOSE AND SCOPE OF THE JOB.

Responsible for maximising retail sales and building strong relationships with customers and team/ colleagues a key Brand Ambassador, ensure Diptyque' s positioning as a true luxury brand.

JOB TITLE

* Sales Assistant - Department Store

REPORTS TO:

Counter Manager

Location:

Selfridges Oxford Street

FULL TIME ONLY

DUTIES AND

KEY RESPONSIBILITIES

* To deliver agreed sales KPI's for the store - these KPI's will focus on sales, ATV, UPT, conversion and CRM.
* Develop an understanding of the KPI and Business objectives of the business on a daily and weekly basis
* Understand the KPI reporting required for the host store and the company as required
* Assist with boutique reporting when needed.
* Ensure that every customer is approached and assisted to achieve sales targets.
* Maintain and develop strong relations with customers and deliver impeccable service at all times.
* Work with the team for events both in-store and off site as the business requires
* Make sure that you are always up to date with product knowledge, key trends and promotions and launches within the business.
* Attend key training sessions held by the company
* Ensure that all back of house areas are maintained to a high standard that supports the needs of the sales floor
* Ensure that the counter is clean, neat and tidy at all times
* Support the implementation of and ongoing maintenance of all visual animations in store and in the windows, including seasonal campaigns and gift wrapping
* Ensure that sales/ customer contacts/ requirements are recorded and monitored.
* Assist Counter Manager in duties and additional tasks as and when required.
* Follow all host store cash handling guidelines at all times.
* Ensure that at all times company dress code and grooming guidelines are adhered to.
* Maintain a good relationship with all colleagues at Diptyque.
* Abide at all times by Company and Host Store rules and policy.

The successful candidate will:

* A passion and previous Fragrance/ Beauty/ Luxury Retail Experience.
* Sales focused with a proven sales record.
* Strong people and performance/ management skills.
* Expertly honed customer service skills and enjoy interacting confidently with the general public.
* Must be self-motivated, focused and be able to use own initiative.
* Communication both verbal and written to a high degree is also a must.
* Expertly groomed at all times as appearance must be able to reflect our company and store to be worked in.
* Available Full Time and have flexible working hours. Position will include Saturdays and some Sundays.
* Be assertive, dynamic and always have a can do and positive attitude.

This is a fantastic opportunity to join an organisation that have ambitious growth plans, and an excellent opportunity if you would like a role that gives you global exposure.