Production & Operations Manager

About:
Fashion designer Bella Freud is renowned for her signature jumpers Je t'aime Jane, Ginsberg is God and 1970. Fans of Bella Freud include Alexa Chung, Laura Bailey, Kate Moss and Alison Mosshart. Bella launched her eponymous label in 1990. 2013 also saw the development of the RTW collections and expansion into the beauty market. The Bella Freud Eau de Parfum collection was launched in 2014 and has gained a cult following.

Currently we have a growing wholesale and successful retail business. Back To Results Bella Freud is looking for a Production & Operations Manager to join the team in London. Reporting to the Head of Product, the Production & Operations Manager is responsible for the day-to-day delivery of production and stock control across all channels, including ensuring products are delivered on time, within cost parameters and with accurate stock records maintained throughout.

In a role that combines hands‑on production management with close attention to stock accuracy, working closely with the wider team to keep operations running smoothly, the Production & Operations Manager will manage production, logistics, inventory and wholesale fulfilment, keeping stock accurate and stock flow moving smoothly on a day‑to‑day basis.

• Manage end-to-end production execution to ensure finished goods are delivered on time, at agreed cost and to required quality standards (from PO raising to Zedonk full maintaince)
• Monitor production schedules, supplier performance and freight planning, flagging risks to delivery timelines as they arise.
• Manage and reports on production and freight spend, identifying efficiencies without
• compromising brand standards.
• Track bulk readiness and coordinate quality control processes.
• Provide clear and consistent production updates to the wider business, keeping the team informed of delivery status and potential risks.
• Build and maintain good supplier relationships to ensure reliability, transparency and long‑term operational stability.
• Highly organised individual with strong inventory management experience.
• Strong analytical skills with the ability to interpret data and KPI trends.
• Advanced Microsoft Excel and inventory reporting capability.
• Excellent problem‑solving skills with a focus on continuous improvement.
• Strong stakeholder management and communication skills across all business levels.
• Experience with Zedonk is a plus.

• Day‑to‑day management and control of stock accuracy, maintaining accurate, up‑to‑date stock records and availability.
• Investigate and analyse stock take results.
• Manage all stock locations and transfers, including entering, controlling and checking deliveries and store transfers.
• Manage Goods In/Goods Out to and from the warehouse (Mintsoft and Zedonk).
• Support month‑end reconciliation of stock adjustment accounts and stock loss.

• Lead operational planning across warehouse, retail, e‑commerce and wholesale channels, ensuring stock flow aligns with seasonal launches and delivery schedules.
• Manage the warehouse relationship, fostering collaborative improvements.
• Supervise store deliveries, store replenishment and e‑commerce launches.
• Coordinate wholesale operational fulfilment.
• Work with the retail team on replenishment, planning stock allocations and store deliveries in advance to prevent reactive costs and last minute pressure.
• Produce clear operational reporting across freight, inventory performance and supplier metrics.
• Champion the adoption of AI to improve the efficiency and accuracy of stock and operational reporting.
• Drive cross‑functional alignment through structured communication and calendar planning to reduce inefficiencies and improve execution.

• Mentor junior team members, helping them build technical confidence and take ownership of their work.
• Communicate clearly with the wider team and stakeholders on production and stock status.