Kilian Paris Fragrance Ambassador

Kilian Paris are looking for a passionate and customer-focused Fragrance Ambassador to represent one of the world's most prestigious luxury fragrance houses within Heathrow Airport

As the face of the brand, you will deliver exceptional fragrance consultations, helping customers discover scents that reflect their individuality and create memorable gifting experiences. You will use storytelling, product expertise, and a personalised approach to introduce customers to Kilian Paris' exclusive fragrance collections

You'll work closely with a high-performing retail team to drive sales, achieve brand objectives, execute engaging in-store events, and maintain exceptional visual merchandising standards. This role offers the opportunity to immerse yourself in the world of luxury fragrance while creating unforgettable customer experiences in a fast-paced airport environment

• Deliver exceptional customer service and luxury fragrance consultations
• Build strong relationships with customers through personalised recommendations
• Achieve and exceed individual and team sales targets
• Drive brand awareness through product storytelling and fragrance expertise
• Support the delivery of in-store events and promotional activities
• Maintain excellent visual merchandising and brand standards
• Proactively identify sales opportunities and maximise conversion rates
• Keep up to date with new product launches and fragrance trends
• Ensure stock, tester units, and displays are maintained to a premium standard

Kilian Paris is looking for an enthusiastic and confident individual with a passion for luxury retail, beauty, and fragrance

You will ideally have:

• Previous experience within luxury retail, fragrance, beauty, or premium customer service environments
• A genuine passion for fragrance and the ability to engage customers through storytelling
• Outstanding communication and interpersonal skills
• A proactive and results-driven mindset
• Confidence in achieving sales targets and delivering commercial results
• Strong relationship-building skills and a customer-first approach
• Excellent personal presentation and professionalism
• The ability to work effectively both independently and as part of a team
• Flexibility to work across a full retail rota, including weekends and peak trading periods
• Whether you're taking your first step into the beauty industry or looking to develop your existing retail experience, this role offers an excellent opportunity to grow your career within a globally recognised luxury brand

• Work for a globally recognised luxury fragrance brand
• Receive comprehensive fragrance and product training
• Be part of a high-performing luxury retail team
• Career progression opportunities within the beauty and fragrance industry
• Exposure to exclusive product launches and brand events
• Competitive salary and performance-related incentives
• Opportunity to work in one of the world's busiest international airports

Please note:

As this position is based at Heathrow Airport, successful candidates will be required to complete airport security clearance and provide a full five-year employment, education, and address history