Social Account Manager

Social Account Manager

Join to apply for the Social Account Manager role at Ogilvy UK.

Ogilvy has been creating impact for brands through iconic, culture‑changing, value‑driving ideas for 75 years. With a legacy of Borderless Creativity, we innovate across advertising, public relations, relationship design, consulting, and health, collaborating across over 120 offices in nearly 90 countries. Ogilvy is the #1 global agency in creative excellence and effectiveness.

London, United Kingdom

Department:
Social & Content

Contact Type: 12‑month FTC

Employment:
Full Time

Reporting to:
Account Director

This role offers the exciting opportunity to work on a high‑profile tech client, driving their social content efforts across a global network. You will manage campaigns throughout the year, collaborating with strategy, creative, and production teams to deliver best‑in‑class advertising campaigns and content that resonates with a global audience.

• Build and create productive client relationships with junior and mid‑level clients throughout the delivery of projects, clearly communicating and managing expectations.
• Proactively consider how actions will affect clients; respond quickly to meet client needs, resolve problems, and avoid over‑commitment.
• Understand account administration – issuing contact reports and other admin tasks.
• Act as the client’s trusted advisor by providing strategic guidance and insight into marketing, best practice, and performance.

• Have a solid understanding of process and proactively manage projects – facilitating conversations between team members.
• See the work in its strategic context, answering business problems and linking to the bigger picture.
• Collaborate with clients to develop comprehensive strategies tailored to their objectives, target audience, and budget.
• Manage the curation and development of content, ensuring it performs effectively with support from data teams.

• Take responsibility for successful delivery of assigned projects with light supervision.
• Identify potential project risks and develop contingency plans.
• Lead client projects and build strong relationships, fostering good team spirit.

• Recognise when to elevate commercial implications with the Account Director.

• Proactively consult with key members of project teams (internal and external) to facilitate partnership‑oriented actions.

• Resolve problems and make decisions on your own projects, consulting with stakeholders when needed.
• Create relevant options for addressing problems/opportunities and achieving desired outcomes.

• 4+ years of social media account management experience (tech experience a plus).
• Strong understanding of social media platforms, algorithms, and best practices.
• Proficiency in social media management and analytics tools.
• Excellent communication and interpersonal skills.
• Proven project management skills.
• Experience managing a content calendar is a bonus.
• Experience delivering paid and organic social content.
• Organised, confident, and detail‑oriented.
• Passionate about social media and staying ahead of trends.
• Ability to collaborate effectively with internal and external teams.

• 25 days annual leave + 1 Volunteer Day.
• Bupa Healthcare.
• Enhanced Maternity, Adoption and Shared Parental Leave.
• Flexible Working Model – core hours 10 am – 4 pm.
• A 1.5:1 Matching Pension Structure.
• Wellbeing and Health: up to £25 per month towards exercise class.
• Season Ticket Loan and Cycle to Work Scheme.
• Life Assurance.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. If you need reasonable accommodation with the application process, please contact