Sales Development Representatives; United Kingdom, Ireland, Spain

Overview

We're looking for highly motivated sales professionals to become Sales Development Representatives within our Sales Acceleration teams, offering various crucial roles.

• Identifying good fit merchants and crafting compelling messaging via email and phone to build interest in a conversation – these merchants may or may not have even heard of Shopify.
• Learning the intricacies of eCommerce in EMEA – who are the major players, and how can we help them.
• Creating a positive and valuable first impression to merchants by providing an unrivaled merchant experience.
• Maintaining active engagement with new and existing leads through our CRM, Salesforce.
• Triage and connect inquiries to the appropriate members of the Shopify Sales Reps by conducting high‑level qualifying conversations with prospective merchants.
• Contributing to building culture and upholding Shopify values in our growing EMEA region.
• Liaising with peers across the world in markets like North America and APAC to refine processes and consistently evolve the scope of the role.
• Working with your lead to up‑skill in areas of profession and personal development including special projects to assist and impact the Sales Delivery team in EMEA.

• Fluency in English is required for all roles; additionally, a native or bilingual level of proficiency in German, French, Dutch or Italian.
• Experience and knowledge of the EMEA market.
• Experience in outbound sales / business development role.
• High‑energy and a positive attitude.
• Merchant‑focused mentality.
• Experience working with international teams.
• Demonstrated excellent written / verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Highly motivated, driven, and self‑starting individual capable of hitting the ground running.
• Ability to thrive in a fast‑paced environment and live in the grey.
• Strong process improvement skills to help develop the role as the business changes.
• Understanding of customer needs and ability to meet those individual needs with proper introductions to our Shopify Sales Reps.

• Care deeply about what you do and about making commerce better for everyone.
• Excel by seeking professional and personal hypergrowth.
• Keep up with an unrelenting pace.
• Be resilient and resourceful in face of ambiguity and thrive on change.
• Bring critical thought and opinion.
• Use AI tools reflexively as part of your fundamental workflow.
• Embrace differences and disagreement to get results and move forward.
• Work digital‑first for your daily work.