Sales and Reservation Manager

We are partnering with a fast-growing luxury accommodation group to appoint a driven and commercially sharp Sales and Reservations Manager. This is a high-impact, hands‑on role within a premium lifestyle brand that blends contemporary design, elevated hospitality, and a strong focus on guest experience. The business operates a curated portfolio of high‑end residences across London, catering to discerning leisure and corporate guests who expect quality, flexibility, and seamless service.

If you thrive on converting opportunities, building long‑term partnerships, and driving occupancy in a competitive market : this role is for you.

• Manage and grow relationships with OTAs, relocation agents, and luxury travel specialists.
• Proactively contact prospective and returning guests to encourage direct bookings.
• Develop new channels and partnerships to increase occupancy and revenue.
• Collaborate with Marketing to create campaigns, brochures, PDF/video walkthroughs, and other assets to drive bookings.
• Liaise with the Revenue Manager to optimise pricing, availability, and minimum stay restrictions.
• Maintain accurate booking records and ensure all reservations meet guest requirements.
• Represent the brand at trade shows, fairs, and industry events.
• Provide insights and analytics to inform future growth, including new locations, market trends, and target demographics.

• Experience with in luxury accommodation, serviced apartments, or premium hospitality.
• Proven track record of hitting targets and driving revenue growth.
• Commercially astute with strong negotiation skills.
• Highly organised, proactive, and comfortable managing multiple priorities.
• Confident communicator who can build lasting client relationships.

• Competitive base salary up to A GBP 38,000 + commission structure.
• Opportunity to join a growing, design‑led luxury portfolio.
• Clear career progression within an ambitious and entrepreneurial environment.
• Autonomy to shape sales performance and make a visible impact.