Enterprise Account Executive; EMEA

At parcel

Lab, we help leading retailers turn post‑purchase moments into experiences customers remember, and come back for.

Our platform is used by brands like John Lewis, All Saints, Yeti, Shark Ninja and IKEA to power post‑checkout communication, drive retention, and build long‑term loyalty.

We’re hiring an Enterprise Account Executive to join our EMEA sales team (UK‑based, London preferred). This is a true enterprise role: complex sales cycles, senior stakeholders, and high‑value deals with some of the most sophisticated retailers in the region.

You’ll own a set of strategic enterprise accounts and run end‑to‑end, value‑led sales processes — from early discovery through to close.

Engage in high‑impact multi‑threaded opportunities with senior stakeholders across CX, e‑commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.

This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.

• Build and own a healthy enterprise pipeline across a defined region or account set
• Lead senior‑level, consultative conversations focused on business outcomes
• Run deep discovery and translate customer challenges into clear value stories
• Build ROI‑driven business cases and commercial proposals
• Navigate complex buying groups, legal and procurement processes
• Coordinate internal teams to move deals forward
• Forecast accurately and communicate clearly with sales leadership

• Strong experience selling B2B SaaS at enterprise level
• Proven success selling into large retailers or consumer brands
• Track record of closing complex, high‑value, multi‑stakeholder deals
• Comfortable owning pipeline generation alongside SDR support
• Commercially sharp, with experience building value‑based business cases
• Familiar with structured sales methodologies (e.g. MEDDICC)
• Clear, confident communicator with senior executive presence

• Success selling into DACH, BENELUX and/or the Nordics
• Experience in ecommerce, CX, martech or logistics tech
• Scale‑up experience
• Additional European languages

We move fast and build together, offering real ownership, meaningful challenges, and a front‑row seat to shaping our sales motion as we scale.

Growth here isn’t about titles or tenure, it’s about taking on bigger challenges, learning fast, and making a real impact. We’ll support you, but you’ll be expected to lead.

• Be part of a fast‑growing SaaS company backed by strong investors and global brands
• Learn from a world‑class sales team and progress your career in a high‑impact role
• Competitive compensation and commission structure
• Remote‑first culture with flexible work environment
• Collaborative, inclusive, and ambitious culture

• Plenty of room for your own ideas…space to try, fail and learn!
• Comprehensive 30‑60‑90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
• Equipped with the latest Mac Book or PC, as a digital‑first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices? No problem! Find yourself a co‑working space instead, and we’ll help cover the costs.
• Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses and available budgets for further training
• Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health
• Regular company retreats, parcel
  
  Lab events (in‑person and online), local and regional meet‑ups, and team off‑sites
• Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!

parcel

Lab’s platform unifies every touchpoint from customer conversion, order tracking, delivery, returns, and engagement into one seamless ecosystem that not only reduces friction but actively…