International Client Director

Overview

At AIG, we are reimagining the way we help customers to manage risk. Join us as an International Client Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Client Broker Engagement. Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity.

The team serves major clients and broker partners through an elevated, personalized experience – our client‑centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

• Drive profitable growth across our International client portfolio, this role needs to:
• Provide an International focal point for client engagement both internally and externally for AIG
• Identify, share and develop best practice client management across International Client Engagement community; ensuring strategic account plans created for top 250 clients which are measurable
• Develop the International Client engagement community aligning KPIs, goals and scorecards to drive accountability
• Actively support deal management and conversion for major strategic accounts and new business opportunities
• Maintain own small portfolio of key clients, ensuring retention of all existing "profitable" business and identify new and cross‑sell business opportunities
• Identify and maintain regular contact with key business influencers at broker partners within International Client Engagement
• Maintain strong working relationship with Head of Client Engagement, North America to ensure alignment of client engagement practices and strategy
• Drive Large account profitability strategy across International, partnering with Distribution Data and Analytics
• Lead the Global Executive Sponsor programme for AIG International to ensure senior management engagement with most valuable clients
• Maintain a working knowledge of all products and be able to articulate AIG’s appetite and differentiators
• Work with Marcomms and support delivery of market‑leading events including ARMA, AIG Client Forum, International Client/Market calls and develop International’s client engagement roadmap including measurement of ROI from all initiatives and events
• Represent AIG International at risk and insurance industry events
• Role model use of AIG Salesforce and drive development utilisation of other insight tools (360)
• Manage designated ad‑hoc projects

• Client‑facing experience with a dynamic, proactive approach.
• Experience of corporate insurance programmes and multinational, particularly across main General Insurance products.
• Collaborative team player with excellent written and verbal communication skills and proven interpersonal skills.
• Effective organisational skills with the ability to achieve results under pressure, adapt to changing priorities and manage multiple deadlines.
• Strong strategic, analytical and problem‑solving skills.
• Solid profile and reputation in the commercial insurance market ACII preferable.
• Proficiency in MS Office applications.

Enjoy benefits that take care of what matters. AIG provides a Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security – as well as your professional development – to bring peace of mind to you and your family.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to