Account Manager - Enterprise - EMEA Job Central London area,City Of London England UK,Sales

Location: City Of London

A bit About Flosum:

Flosum occupies the vanguard of technological innovation within the Salesforce Dev Ops arena, proffering a comprehensive solution that seamlessly integrates merge tools, version control, continuous deployment, and meticulous code analysis.
In addition, Flosum boasts Enterprise-grade Disaster Recovery Solutions, complemented by a game-changing Cybersecurity framework meticulously tailored for Salesforce Programs. This framework has been astutely harnessed to amplify the Dev Sec Ops paradigm in collaboration with our esteemed Partners.
Our well curated suite of products harmonizes seamlessly within the expansive Salesforce ecosystem, catering to the needs of Developers, Administrators, Architects, and Chief Information Officers.
If the notion of contributing to a progressive enterprise equipped with proven offerings within a rapidly evolving market beckons you, this extraordinary opportunity awaits your consideration.

In the role as a Strategic Sales Account Manager, you will:

Foster relationships within an international portfolio of enterprise-level clients, targeting growth and strategic alignment.
Propel approximately 30% YoY growth from the designated account set, leveraging the following strategic sales motions:

Deliver exceptional Customer Experiences for both the dedicated Customer Portfolio and new clients, ensuring their triumphant onboarding.
Engage stakeholders proactively, addressing strategic, technical, and soft skill aspects.
Sustain value through structured cadences, encompassing business, process, onboarding, and technical discussions, alongside webinars and other communications.
Convey the value of our products through innovative approaches.
Drive the adoption of novel features and enhancements, perpetuating growth.
Conduct Quarterly Business Reviews and interactions grounded in value with clients.
Cement customer renewals by consistently delivering unwavering value.
Oversee the complete customer lifecycle, including escalations and touchpoints.
Amass insights and recommendations from clients to inform product refinement.
Exemplify thought leadership and orchestrate customer advocacy.
Create client-facing materials, including support articles, FAQs, release notes, and contribute to customer / GTM webinars.
Rigorously document and classify client interactions for valuable insights.

Within 1 Month, You'll...

Complete orientation.
Begin 1:1s with your manager.
Meet with other team members and stakeholders in Sales, Customer Success, Solutions Engineering, Business Development, Partnerships and Operations.
Introduce yourself to your accounts.
Listen and learn from shadowing calls of your peers.
Develop your Flosum 30 / 60 / 90 day plan.

Within 3 Months, You'll...

Have a strong understanding of Flosum and feel comfortable pitching our software and services.
Become an expert with our internal tools and processes.
Work closely with Business Development reps to collaborate on prospecting into your accounts.

Within 6 Months, You'll...

Meet or exceed your pace to quota.
Continue to focus on the objectives within your annual plan.
Navigate and execute most aspects of your role independently. (though help is always available)

Within 12 Months, You'll...

Be seen as a trusted business-advisor and Flosum expert, making a significant impact on the Sales Team.
Be considered a top-performing AM on the team by consistently exceeding your goals.
Set an example for new Account Managers and assist in the training, onboarding and motivating new team members.

A bit

About You:

You’re a dynamic, results-driven individual with a fervor for technical sales and an innate grasp of SaaS Customer Account Management.
You have experience selling to technical buyers and working with resellers, VAR’s, and channel partners.
You’re an ambitious Sales Account Manager…