Senior Account Executive

SENIOR ACCOUNT EXECUTIVE

We’re looking for individuals who have experience of executing client projects in an account, ensuring high quality that exceeds client expectations and ensuring projects are delivered on time and to budget. If this sounds like you read on!

Our offices are in London, Macclesfield and Manchester and are supported by remote and flexible hybrid working policies.

We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand’s full potential.

A Senior Account Executive is a member of the Client Services team responsible for supporting the execution of client projects in an account, ensuring a high‑quality delivery that exceeds client expectations. In this role you will support with client communications and financial management of assigned project(s) ensuring projects are delivered on time and to budget.

The Client Services team partner with our Medical Writing team and are responsible for the delivery of projects for our clients. The Account Management team works with available in‑house expertise such as our creative team and with third‑party suppliers, providing appropriate direction to ensure projects exceed client expectations and are delivered to budget.

A Senior Account Executive at Lucid is responsible for:

• Delivering and continually improving the account administration and support to internal and external clients
• Understanding any roadblocks and providing solutions
• Understanding the client’s key messages and positioning
• Building strong working relationships with our clients
• Contributing to proposals for our clients and articulating Lucid’s strategy
• Attending appropriate client meetings and ensuring they build confidence in the service Lucid provides
• Ensuring we exceed all client expectations
• Ensuring all project deadlines are met and all details and requirements are clear

They are ambassadors for Lucid Group, helping build the profile and client base of the Company.

• Experience in a fast‑paced environment
• Analytical and proactive mindset
• Experience in meeting deadlines and managing multiple projects

• Experience with in the medcomms/healthcare industry
• Experience working on innovative strategic programs for clients
• Life Science degree
• Experience in building strong client relationships
• Experience with in an account management role
• Experience problem solving and providing solutions

If you look at this list and feel you don’t meet every single requirement, we still want to hear from you! We encourage you to apply, have a discussion with us about the role or others that we may have at Lucid Group either now or in the future, together we can build more inclusive workplaces.

• Discretionary bonus scheme
• Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment)
• Cycle to work scheme
• 25 working days holiday, 1 Celebration Day of your choice, 3 Christmas closure days plus 8 Bank Holidays per annum (pro‑rata for part‑time)
• Flexible holiday buy and sell scheme
• Family friendly policies
• Private family health, including Employee Assistance Programme and a comprehensive employee rewards scheme
• 4× basic salary life assurance cover
• Medicash Healthcare Cash Plan (Level 1 company cover)
• Season Ticket Loans
• Regular incentive schemes aligned to individual and team performance
• Access to an employee discount platform with offers at 900+ retailers

We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone.

This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.