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Account Manager
Job in
City Of London, Central London, Greater London, England, UK
Listed on 2026-07-24
Listing for:
Buchan and London Recruitment
Full Time
position Listed on 2026-07-24
Job specializations:
-
Sales
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job description
Desk-Based Account Manager ( based in North London )
Please only apply if you have a strong sales background min 2 years and Telecoms would be preferable
£28,000-£32,000 Base + Comms + Pension
Main focusManaging and growing existing customer accounts (phone/email/video).
Key Responsibilities:Account manager and New business
- Maintain regular contact with assigned client accounts
- Build strong relationships to improve retention
- Identify upsell and cross-sell opportunities
- Renew contracts and manage pricing discussions
- Handle customer queries and resolve issues
- Track account performance against targets
- Update CRM systems and sales reports
- Renewals (SIMs, broadband, hosted VoIP)
- Upsell (higher bandwidth, additional users, cyber add-ons)
- Reduce churn
Retain customers and increase revenue from existing accounts as well as new business.
Focus is on retention + account growth.
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