Account Executive

Position Overview

We are seeking a Digital Sales Specialist to join our team!

As a Digital Sales Specialist, you will be responsible for driving new business growth and expanding SBS's Digital Engagement solutions across the European market. Working with Tier 1, Tier 2, and Tier 3 financial institutions, you will engage senior business and technology stakeholders to understand their strategic objectives and position SBS as a trusted partner in their digital transformation journey.

Digital Engagement is a critical component of modern banking, enabling financial institutions to acquire and retain customers, enhance user experiences, meet regulatory requirements, and compete effectively in an increasingly digital marketplace. SBS's Digital Engagement platform supports banks across mobile, web, assisted channels, and open ecosystems, making it a key strategic investment for our customers.

In this role, you will manage complex enterprise sales cycles, develop and execute territory growth strategies, and lead high-value opportunities from prospecting through contract signature. Success requires a consultative sales approach, strong business acumen, and the ability to build trusted relationships with executive stakeholders.

This is a quota-carrying role with direct responsibility for generating new revenue, building a sustainable pipeline, and consistently achieving or exceeding sales targets. The ideal candidate thrives in a fast-paced environment, enjoys navigating complex customer challenges, and is passionate about helping financial institutions accelerate their digital transformation initiatives.

If you want to sell something meaningful - and be judged on real results - this is your role.

• Prospect identification and lead generation
• Opportunity qualification and value creation
• Negotiation and closing of new contracts with net new logos and existing customers

• Own the cross sell lifecycle for Digital Engagement within SBS’s existing customer base
• Work closely with Global Key Account Managers to expand footprint and deal size in strategic accounts

• Use consultative selling techniques to build credible, long term relationships with senior executives up to C level
• Position Digital Engagement as a strategic platform decision, not a feature purchase
• Connect technology to outcomes: growth, cost reduction, compliance, speed to market

• Collaborate closely with Presales and internal experts to shape tailored, high impact solutions
• Lead deal and bid teams, including RFx responses, to design and defend winning proposals
• Take ownership of contract negotiations, working confidently with Legal, Finance and senior stakeholders

• Provide timely and accurate weekly sales forecasts for new business
• Deliver on forecast commitments made across the organisation (subscriptions, professional services, consulting)
• Act as a visible and proud ambassador of the SBS brand in the market

• 3+ years of experience selling enterprise software or SaaS
• Strong exposure to the Financial Services industry, ideally retail banking and/or fintech
• Demonstrated ability to close complex, multi stakeholder deals

• Comfortable engaging C level executives and challenging their thinking
• Naturally consultative, with a hunter's mindset and ownership mentality
• Effective working across matrix organisations with multiple stakeholders
• Motivated by building pipelines, winning deals, and making things happen
• Languages:
  
  Fluent in English
• A proven track‑record of success (and over performance) in sales and account management.
• Demonstrably capable of managing complex sales processes and converting opportunities to new business within existing clients in the financial services market.
• Experience of managing contract negotiations with clients.
• Knowledge of the retail financial services and an understanding of the solutions that address this market.
• Ideally candidates would have worked and supported clients through digital transformations.

• You sell a mission critical…