Commercial Director - Premium Airline Products & Passenger Experiences

The Role at a Glance

Commercial Director / Brand Partnerships

UK Hybrid Working with London Meetings & International Travel

£100,000 - £125,000 Base Salary
- Potential for £200,000 - £250,000 OTE Uncapped

Plus Team Bonus + Individual Performance Bonus + Future Equity Opportunity

Reporting to:
Managing Director

Department:
Commercial

Full Time
- Permanent

You may come from airline supply, premium consumer goods, luxury products, hospitality, gifting, beauty, lifestyle or related sectors where you have successfully sold branded, physical products through complex B2B relationships.

Reporting directly to the Managing Director, you'll take ownership of our global commercial function, helping drive the next stage of growth across international markets.

This is a broad commercial leadership role with influence extending far beyond traditional sales management.

You’ll be responsible for developing and executing commercial strategy, identifying growth opportunities, strengthening customer relationships, leading major tenders and helping shape the long-term direction of the business.

Working closely with teams across sales, brand and design, you'll play a key role in transforming opportunities into commercially successful partnerships and customer experiences.

You’ll lead a small but experienced team, whilst acting as a key member of the senior leadership group, contributing to strategic planning, commercial decision-making and future business growth initiatives.

For an ambitious leader looking to move beyond functional leadership and towards broader business leadership, this represents a rare opportunity.

We are a specialist product and customer experience business serving premium, brand-led and consumer-focused markets.

We create, source and deliver premium products, brand collaborations and customer experiences that help businesses differentiate themselves, strengthen customer loyalty and enhance the end-user journey.

Our work sits at the intersection of product, brand, customer experience and commercial innovation.

From global customer partnerships to premium consumer brands, we collaborate with some of the most recognised names in the industry to create memorable experiences that customers genuinely value.

Built on strong relationships, creativity and commercial excellence, we continue to grow our international footprint and are now looking for an exceptional commercial leader to help accelerate our next chapter.

• Develop and execute ambitious global commercial growth strategies across the airline and luxury brand sectors
• Own and exceed annual revenue and profitability targets
• Identify, pursue and win high-value airline contracts across international markets
• Build and maintain trusted, long-term relationships with airline customers, decision-makers and key stakeholders
• Develop deep market intelligence around upcoming airline tenders, influencing requirements and positioning the business well before formal procurement begins
• Lead complex tenders, proposals, pitches and commercial negotiations from initial opportunity through to contract award
• Secure and grow strategic partnerships with globally recognised luxury brands
• Work closely with internal design, brand and operational teams to create distinctive, commercially compelling customer solutions
• Manage the global sales pipeline, accurately forecasting performance and future opportunities
• Oversee commercial budgets, planning, reporting and performance management
• Coach, mentor and develop a high-performing commercial team
• Monitor market trends, customer needs and competitor activity to uncover new opportunities and strengthen the company's positioning
• Present commercial strategy, pipeline and performance updates to senior leadership and Board stakeholders
• Contribute to wider business planning, strategic decision-making and long-term international growth

We're open-minded about where you've built your experience.

You may currently be working within consumer products, lifestyle, hospitality, travel, retail partnerships, branded consumer goods, licensing, premium products, customer experience, brand…