E-commerce Account Manager

At Galderma we're unique and we embrace difference.

Whether it's the unique breadth of our integrated offering that covers Aesthetics, Consumer, and Prescription products; or our commitment to recognising and rewarding people for the contribution they make - working here isn't like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

As E-commerce Account Manager, you will manage relationships with existing and new Pure Player customers, including Look Fantastic and ASOS, as well as  Omnichannel, (in addition to involvement with Amazon), through innovative and best in class retail activation strategies to drive consumer engagement, sales and profitability.

You will be responsible for all functional sales capabilities, including: JBPs, product availability, pricing, shopper marketing and customer development, with a focus on KPIs at all times.

Working within a small team, you will be able to really make a difference within this rapidly growing organisation.

Adapt and implement the E-commerce global vision, strategy and execution standards focusing on SEO with best in class content, assortment and e-shelf merchandising

Work closely and effectively with the marketing team on customer activation plans (on and off site, including PPC and Social), in line with upper funnel activity

Build bottom-up E-commerce Customer Account Plans (JBPs) to drive the overall business which are aligned with the Consumer Business Unit objectives and customer strategies

P&L responsibility : accountable to achieve Net Sales and Gross To Net percentage targets as well as proactive collaborative management of other lines in the P&L where sales have an impact or influence

Accurate forecasting to maximise availability on Pure Players' sites

Strong quantitative ability and comfort with data driven decision processes, with a strong understanding of the key metrics to drive the business is expected

Execute promotional guidelines by category and channel. Continuously evaluate ROI of trade investments amending the in-year to-go plan where necessary.

Degree level education (Commercial education, e.g., business, economics, marketing preferable)

Minimum 2 years of E-commerce Sales experience and a total 5 year Commercial experience

Strong understanding of the online consumer buying cycle and specific E-retailer strategies, and commercial experience in E-commerce Sales

Ability to thrive in a fast paced, rapidly changing environment

Strong data analysis, organising and prioritisation skills

Microsoft Excel and PowerPoint proficiency

Strong presentation skills within internal and external customer meetings

Understanding of ket business functions i.e. Commercial, Finance, Technica, Supply Chain

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.