Senior Sales Associate

Senior Sales Associate

Location:

Mayfair, London
Salary:
Up to £39,000
Position:
Full-Time

Our client is an internationally recognised luxury fashion house renowned for its distinctive approach to contemporary womenswear, combining exceptional craftsmanship, artistic vision, and timeless elegance.

Celebrated for creating beautifully crafted collections that blend modern sophistication with intricate detailing, the brand has established a loyal global following among fashion-conscious clientele who appreciate quality, creativity, and refined design.

With a strong presence across luxury retail and a reputation for delivering an elevated client experience, the brand is committed to excellence in every aspect of its business, from product development and craftsmanship to personalised service and client engagement.

The company offers a dynamic and inspiring environment where creativity, professionalism, and attention to detail are at the heart of everything they do.

An exciting opportunity has arisen for an experienced Senior Sales Associate to join a prestigious luxury fashion boutique in the heart of Mayfair.

This role is suited to a highly motivated luxury retail professional with a proven track record in sales, client development, and delivering exceptional service to a discerning clientele. The successful candidate will act as a key member of the boutique team, supporting commercial performance while helping to maintain the highest standards of client experience and operational excellence.

• Deliver an exceptional and highly personalised luxury shopping experience to every client.
• Build, manage, and develop a strong client portfolio, generating repeat business through proactive clienteling and relationship management.
• Cultivate relationships with VIP, international, and high-net-worth clients.
• Provide expert styling advice and product recommendations tailored to individual client needs and preferences.
• Consistently achieve and exceed individual sales targets and key performance indicators.
• Drive private appointments, client outreach initiatives, and sales events.
• Ensure exceptional after-sales service, fostering long-term customer loyalty.

• Lead by example on the shop floor, demonstrating best-in-class client service and sales performance.
• Support the management team in maintaining boutique standards and daily operations.
• Assist with the onboarding and mentoring of new team members.
• Contribute to creating a positive, collaborative, and high-performing team culture.
• Share product knowledge, clienteling strategies, and best practices with colleagues.

• Act as a true ambassador for the brand, embodying its values, heritage, and aesthetic at all times.
• Maintain exceptional product knowledge across all collections and seasonal launches.
• Ensure impeccable personal presentation and professionalism.
• Communicate the craftsmanship, design philosophy, and unique identity of the brand with confidence and