Region Sales Operations Leader (Retail - International

We are seeking a Region Sales Operations Leader to drive operational excellence, sales performance, and execution rigor across our International Retail business (EMEA, APAC) . T his role partners directly with the International Region Sales President ensuring alignment on priorities, driving execution of the regional growth agenda, and enabling leadership effectiveness across a complex, multi-market organization. You will serve as the central orchestrator across Sales, Finance, Product and Delivery , translating global strategy into clear regional action plans, improving forecast accuracy, and ensuring disciplined, consistent execution across all international markets.

What You'll Do Partner with the International Region Sales President

• Act as a trusted advisor and strategic partner to the International Region Sales President
• Drive alignment, prioritization, and execution across regional priorities
• Own leadership cadences, including:
• Regional operating rhythm
• Pipeline and forecast reviews
• Monthly and quarterly business reviews (MBRs/QBRs)
• Develop and deliver executive-level narratives on regional performance, risks, and opportunities
• Ensure follow-through and accountability across leadership decisions and key initiatives
• Coordinate cross-functional teams to resolve issues and remove execution barriers

• Own forecast accuracy and predictability across EMEA, APAC, and LATAM
• Lead pipeline inspection, funnel analysis, and performance management
• Partner with regional sales leaders to identify gaps and drive corrective actions
• Ensure visibility and rigor across:
• New logo acquisition
• Renewals and expansion pipeline
• Strategic/complex deal execution

• Champion Salesforce data quality, pipeline hygiene, and process compliance across all regions
• Drive standardization of sales processes while accommodating regional nuances and regulatory requirements
• Implement governance frameworks and audit routines to ensure:
• Clean reporting
• Forecast integrity
• Compensation accuracy
• Scale tools, templates, and best practices globally to improve productivity

• Oversee all Sales Operations capabilities across the international region:
• Reporting and dashboards
• Funnel and opportunity management
• Performance analytics
• Sales process optimization
• Translate global Sales Operations strategy into regionally executable plans
• Ensure consistency of execution across countries and markets

• Serve as the primary interface between international regions and global, functional teams, including:
• Finance (forecasting, margin, EBITDA)
• Compensation and quota planning
• Marketing and Sales Enablement
• Commercial Strategy and Transformation
• Support critical processes such as:
• RFP/RFI and proposal management
• Channel and partner programs
• Pricing, renewals, and margin optimization

• Drive execution of global transformation programs across international markets
• Lead initiatives such as:
• Sales transformation and operating model evolution
• Quote-to-Cash (QTC) improvements
• Product and commercial standardization
• Identify opportunities to improve:
• Sales cycle times
• Conversion rates
• Operational scalability

• Lead and develop a distributed Sales Operations team across multiple regions
• Establish clear goals, KPIs, and accountability frameworks
• Foster a culture of:
• Operational excellence
• Collaboration across geographies
• Continuous improvement

• Strategic thinker with strong execution discipline
• Ability to operate at both executive and operational levels
• High ownership mindset with strong accountability and follow-through
• Skilled at influencing across a matrixed, global organization
• Ability to simplify complexity and drive clarity across diverse stakeholders

• 10+ years of experience in Sales Operations, Strategy, or Commercial Operations, preferably in a global organization
• Proven ability to operate as a Chief of Staff or senior partner to Sales leadership
• De…