ServiceNow Sales Executive

Service Now Services Sales Specialist

Location: Europe / DACH / Remote

Working Model: Flexible / Hybrid / Remote

Employment Type: Full-time

An established European digital transformation and consulting organisation is expanding its Service Now practice and looking for an experienced Service Now Services Sales Specialist to support its next phase of growth.

With a strong presence across Europe and deep expertise across enterprise technology and digital transformation, the organisation works with major businesses to deliver strategic Service Now programmes, from platform implementation and optimisation through to managed services and AI-driven transformation.

We are looking for an ambitious and entrepreneurial Service Now Services Sales Specialist to accelerate growth across Europe.

This is a new-business-focused sales role
, with responsibility for identifying new clients, developing strategic relationships and building a sustainable pipeline of Service Now services opportunities.

You will work closely with internal solution teams, Service Now stakeholders and delivery leadership to position Service Now as a strategic platform for enterprise transformation and convert opportunities into long-term client engagements.

• Build, develop and own a new client pipeline across Europe
  , with a strong focus on net-new logo acquisition
• Own the full sales cycle
  , from prospecting and qualification through to solution positioning, proposal, negotiation and close
• Sell Service Now professional services, implementations, consulting and managed services
• Position Service Now capabilities including ITSM, ITOM, ITAM, CSM/CRM, FSM, IRM, SPM and AI
• Develop and execute territory and account strategies to achieve revenue and growth targets
• Build trusted relationships with C-level executives, CIOs, CTOs, IT Directors and Service Now decision-makers
• Work collaboratively with Service Now, pre-sales, architects and delivery teams to develop compelling customer solutions
• Identify opportunities to expand existing relationships and develop long‑term strategic accounts
• Maintain accurate pipeline management, forecasting and CRM activity
• Attend industry events, Service Now events and key customer meetings to generate new opportunities and strengthen relationships

• Proven experience as a Service Now Sales Manager, Account Executive, Business Development Manager or similar
• Strong track record selling Service Now services, consulting, implementations or managed services
• Demonstrable success in new‑business development and net‑new logo acquisition
• Strong understanding of Service Now and the wider enterprise digital transformation landscape
• Commercially confident when engaging with senior IT and business stakeholders
• Ability to manage complex, consultative enterprise sales cycles
• Strong negotiation, presentation and relationship‑building skills
• Highly self‑motivated, entrepreneurial and commercially driven
• Fluent English
  ;
  German and/or French would be highly advantageous

• Established network across the European enterprise market
• Existing relationships within the Service Now ecosystem
• Experience working for a Service Now partner, consultancy or systems integrator
• Experience selling into financial services, manufacturing, telecommunications, healthcare or public sector
• Experience selling AI, automation or enterprise transformation services
• Existing C-level relationships and a proven record of opening strategic accounts

• Competitive base salary plus performance‑based commission
• Flexible remote/hybrid working
• Opportunity to play a key role in the growth of a European Service Now practice
• Exposure to large‑scale enterprise transformation programmes
• Strong career progression and significant autonomy
• Collaboration with experienced Service Now consulting and delivery teams
• Training and professional development opportunities
• Competitive benefits package including paid holiday, pension, healthcare and life assurance

The ideal candidate will be a commercially driven Service Now sales professional with a strong record of winning new business.

You should be comfortable operating in a consultative environment, building relationships from scratch, engaging senior stakeholders and translating Service Now capabilities into tangible business outcomes.

This is an opportunity to take ownership of a market, build strategic relationships and have a direct impact on the continued growth of a Service Now business across Europe.