Account Executive, Mid-Market

What you'll do

• Own the entire sales process, including converting leads into a workable pipeline.
• Build strategic prospecting campaigns and sequencing to source your own opportunities.
• Manage and close complex transactions involving multiple internal and external stakeholders.
• Own your key deal reviews, forecasts, and professional career roadmap.

• 3-5 years of sales experience in an ever-changing environment.
• Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
• Preferred expertise in SaaS (including UCaaS and/or CCaaS).

• Competitive salary, comprehensive benefits, and real opportunities for growth
• Competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee's impact

Hybrid in our London, UK office.

Dialpad is an equal-opportunity employer.

We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

As set forth in Dialpad's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Dialpad's Mid-Market sales team plays an essential role in achieving corporate business objectives. We collaborate closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.

In this role, you'll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad! This position reports to our Sr. Manager, Mid-Market and Commercial Sales and is hybrid in our London, UK office.

Dialpad's AI platform for customer experience helps organizations understand customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad.

Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.