Sales Associate - Supreme Job Central London area,City Of London England UK,Sales

Location: City Of London

We are seeking experienced Sales professionals to join the Supreme team at Dover Street Market. You will be responsible for the creation and subsequent retention of new relationships with clients both in store and internationally, as well as introducing to DSM existing clientele of which you already hold relationships with. By offering the very best customer service and by consistently meeting clients’ needs and expectations, you will aim to achieve and exceed the Company’s key financial targets.

Key

responsibilities include but are not limited to Customer Service and Sales:

Ensuring the very best levels of customer service at all times
Selling, directing and driving sales
Offering a personalised shopping and styling experience to our clients
Delivering the monthly and seasonal sales targets working closely with the team to do so
Ensuring that customers are added to the DSM Database
Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM
Maintaining a Customer Book of key customers and VIP’s

Stock and Brand Management:

Brand Ambassador, taking ownership of your space
Keeping stock replenished and stock room tidy
Regular stock checks
Taking part in weekly stock deliveries
Daily visual merchandising standards

Key Objectives:

Setting the standard for the seamless operation and functioning of the store, ensuring the provision of the very best customer service levels at all times.
Meeting individual and seasonal sales budget.
Know your stock and know your stockrooms.
Creating a service driven environment that fosters teamwork and values collaborative selling.

Key measurable Deliverables:

Customer service and standards.
Client development.
Achievement of sales targets.
Product knowledge.

The Ideal Candidate Attitude:

A highly motivated and competent individual able to converse at all levels both internally and externally.
A total self-starter able to set the standard by their own professionalism and attitude.
Must be energetic, self-motivated, self-organised and comfortable working in a super fast paced environment.
Structured and organised, but nonetheless approachable and have a flexible outlook.
Willingness to work hard on flexible time to drive the business forward.
Being able to work on several tasks at a time.
Capable to work to deadlines / ability to prioritise / optimal time management.
An interest in luxury/streetwear fashion

Skills:

Proven retail sales and expertise within a high-end/luxury business for at least 2 years.
Specific understanding of not only DSM but CDG brands, aesthetic, consumer.
Specific understanding of all collections and stock availability at DSM.
Client book of potential new business for DSM.
Attendance to relevant trainings beneficial ( i.e. clientelling, sales development).
Language skills beneficial.
Knowledge of Shopify would be advantageous.

What We Offer:

20 days holiday plus Bank Holidays, increasing with each year of service up to 5 additional days
A generous Clothing Allowance
Up to 60% DSM Employee Discount
50% discount on all Rose Bakery food and drink
Access to Retail Trust, our Employee Assistance Programme
24/7 Access to our VirtualGP service
Cycle scheme and Eyecare Vouchers

Equal Opportunity

We celebrate the diversity of our workforce, which makes us unique, creative, and connected. As an equal opportunity employer, we ensure fair treatment for all candidates and employees. We welcome people from all walks of life and strive to make everyone feel they belong. We regularly review our recruitment and onboarding processes to be as inclusive as possible. We respect everyone’s stories and celebrate our differences.

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