Service Sales Manager - Commercial HVAC

Vacancy No 5601

Location SOUTH UK

Please note:

The ideal candidate will be based in London or the South East, ideally within the M25 or just outside it. Our client will, however, consider applicants based elsewhere across South UK who are comfortable travelling further afield when required.

Looking for a bigger stage to perform on?

If you are a commercially driven solution sales professional with a strong technical grounding in commercial HVAC, pumps, fluid flow systems, mechanical building services or another closely aligned M&E environment, and you thrive on developing long term customer relationships rather than chasing one off orders, this could represent a strong next step.

You are not stepping into a reactive service role. You are stepping into an installed base focused service sales and advisory position, working directly with building owners, FM providers and operational teams within a global engineering business recognised for intelligent fluid flow and HVAC solutions.

This is not transactional aftermarket sales.

Our client is a major manufacturer, established in 1934, is a global leader in Commercial HVAC Systems, intelligent fluid flow equipment and integrated building energy solutions.

Its service business protects asset performance, improves reliability and extends lifecycle value, positioning as a long-term service partner, not simply an equipment manufacturer.

This role sits at the heart of that strategy.

You’re joining a well-established, highly regarded, global engineering business with more than 90 years of heritage and expertise in fluid flow, heat transfer, controls and building performance.

Its solutions are trusted across:

• Commercial Buildings & Workplaces
• Data Centres & Mission Critical
• Healthcare & Pharmaceutical
• Education & Public Sector
• Hospitality & Residential
• District Energy & Industrial Applications

Across pumps, circulators, pressurisation, booster systems, heat exchangers, controls and packaged solutions, Armstrong combines engineered equipment with lifecycle services to improve efficiency, reliability and whole life performance.

• Drive profitable growth through service agreements, parts, repairs, maintenance, upgrades, retrofits and replacement solutions
• Develop a defined installed base of pumps and associated HVAC equipment, building structured engagement plans and long-term service relationships
• Identify and close service opportunities from initial customer need or technical challenge through to order intake
• Act as the commercial interface between customers, service operations, internal sales and technical teams
• Translate reliability, efficiency and lifecycle challenges into value based commercial proposals
• Build a structured service sales pipeline with clear forecasting and strong CRM discipline
• Position the business as the preferred lifecycle service partner across the installed base

• Proven service or aftermarket sales experience within commercial HVAC, building services, pumps, rotating equipment or a closely aligned engineered environment
• Strong technical understanding of hydronic HVAC, pumps, fluid flow, mechanical plant or controls is highly advantageous. Direct pump experience is desirable rather than essential
• Clear understanding of service sales routes to market, installed base development and aftermarket value creation
• Comfortable engaging with FM, managing agents, property managers, building owners and operational or technical decision makers
• Consultative, customer focused and commercially astute, with a talent for identifying problems and developing value-led solutions
• Structured, self-motivated and confident operating…