Event Sales Coordinator

THE NOMAD WAY

Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at No

Mad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.

The Sales & Events Coordinator is responsible for assisting and coordinating all administrativetaskswithin the Sales & Marketing division, including Groups, Meetings and Events. This role is pivotal in supporting with respondingtoenquiries received anddistributingeventsandsalescontractsandother relevant paperwork in a timely manner. Ensuring the smooth running of both the Sales and GM&E department through efficient organisation; sound understanding of hotel operations; and supporting the department where requested.

• Alwaysmaintainaconsistentlyprofessionaldemeanor.
• Represent No Mad Londonpositivelyinallinteractionswithinternal  andexternalstakeholders.
• Always adhere to company policies and procedures, including but not limitedto Health & Safety policies, HR guidelines and compliance trainings.
• Effectivelymanageworkloadandresponsibilitieswithefficiency.
• Foster clear and effective communication within the team,across departments andbetweenboth hotels and management.
• Champion our company values and foster a positive and collaborative approach across all departments.

Themainresponsibilitiesofthe Sales & Events Coordinator aresummarisedbelow,thelistisnotexhaustive:

• Respondin a timelymannerto internal and external sales andevents emailsorrequest, helping where needed. This includes the end to end sale and planning of events and groups as allocated by the Director of Groups, Meetings and Events
• Assistincoordinating,organisingandmaintainingallroomssales' activity.
• Ensuring all Sales collateral,Media Library and presentations are updated and incompliance with brand standards
• Receive and respond to incoming telephone calls for the sales team, serving as the communication hub for Group and Event Sales.
• Prepare accurate written correspondence including letters,contracts,reports, banquet event orders, scheduleofevents,printed menus,and e-mails using MSWord,Excel,PowerPoint,SalesCRM,Opera, and E Mail.
• Maintain accounts,including traces,creatingandupdatingbookings,manipulatingeventsandguest room blocks in Sales CRM.
• Complete distribution of Sales correspondence to the hotel operating departments as required. Examples: amenity cards, resumes, rooming lists etc.
• Runningofdaily,weekly and monthly reports and meetings incl.
  
  BEOdistribution; BEOmeetings etc.
• Maintaindepartmentalreportsonaweekly/monthlybasisinsupportofthe
  
  Director of
  
  Sales.
• Maintain the various
  
  Salesfilesystems,both electronic and paper,including
  
  Account Files,Master binders for RFP's etc.
• Ensureallsaleskits,collateral
  
  Image
  
  Library,iPads,promotional materials,photographsetcarekept up todate and in efficient order,in stock and easy to distribute.
  
  Responsibleforstock take.
• Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system,a bindery machine.
• In the absence of Sales Management, assist clients and seekout solutions to requests in a friendly, caring and helpful manner.

• £750 Refer a Friend Scheme
• 50% Employee discount in F&B outlets
• Pension Scheme
• Complimentary family meal and quality coffee/hot drinks whilst on duty
• Growing team with great training and progression opportunity
• Paid break and annual leave
• Good work/life balance
• Your birthday off (paid) after one year of service
• Hotel discount
• Hilton discount
• Private Health Care
• Experience Stay - Breakfast included
• 5 days of paid sick leave for every rolling 12 months
• Additional holiday for each completed year of service
• £20 Uber ride when finishing after 1am

The main responsibilities of the Sales Coordinator are summarised below:

• Receive and respond to incoming telephone calls for the sales team, serving as the communication hub for Group, Corporate, and Event Sales.
• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word, Excel, PowerPoint, Sales CRM, Opera, and E Mail.
• Maintain accounts, including traces,…