Customer Executive

Customer Executive | Leading Tech & Telecoms Business

Are you looking to launch or accelerate your sales career with one of the fastest-growing technology companies in the UK?

Our client are a leading provider of Unified Communications as a Service (UCaaS) across Europe. They invest heavily in our people, offering structured training, clear career progression, and an unbeatable culture.

• Uncapped Earning Potential: Base salary of £26,600 with guaranteed commission for your first 3 months.
• World-Class Training: Partnered with Pareto to deliver 6 formal sales modules covering negotiation, pitching, account management, and qualification in your first year.
• Proven Career Pathways: We promote from within. Former Customer Executives have advanced to Team Leaders and Heads of Department in just 2 years.
• Incredible Perks: 25 days holiday + Bank Holidays + your birthday off (plus options to buy/sell days), Private Healthcare, and all-expenses-paid incentives (think Mykonos, Las Vegas, and ski trips).
• Hybrid Flexibility: 4 days in-office for the first 6 months, moving to 3 days post-probation.

As a Customer Executive
, you will support key customer accounts, build long-term relationships, and drive commercial growth across an allocated client base.

• Manage sales targets for upsell, cross-sell, and contract renewals.
• Proactively engage customers (virtually and face-to-face) to uncover business needs.
• Collaborate with Customer Advocate teams to build tailored proposals, service reports, and infrastructure updates.
• Maintain an accurate sales pipeline using internal CRM methodologies.
• Ensure full sales compliance and regulatory standards alongside Quality Assurance.

• Communication: Exceptional active listening and fluent English skills, with the confidence to engage stakeholders at all levels.
• Problem Solvers: A logical, solution-oriented mindset focused on quality results ( right first time ).
• Drive & Resilience: Motivated, adaptable, and eager to thrive in a fast-paced tech environment.
• Team Players: Collaborative, reliable, and positive with strong organizational skills.

• 25 days annual leave + birthday
• Subsidised private medical insurance
• 5.1% matched pension contributions
• Enhanced parental leave
• Life assurance and Income protection
• Share save and incentive plans
• Electric Vehicle and Cycle scheme

We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.

Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.

We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, we're the place to do it.

Candidates must be eligible to live and work in the UK.

We require all candidates to be eligible to work in the UK and pass a basic DBS check.

If you don’t meet every requirement but feel you could thrive in this role, we would still encourage you to apply.

We are an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work-life balance and help you thrive.