Key Account Manager, Corporate

We own portfolio of offerings within Engineering, Energy, Chemical and Technology markets covering multiple verticals within the Corporate Segment. We aim to expand and grow our revenue footprint

The Account Manager drives commercial excellence by delivering sustainable revenue growth and building long-term strategic partnerships within assigned accounts and territories. This includes managing renewals, identifying new opportunities, and building strong relationships with key stakeholders to deliver value aligned with the organization’s strategic objectives. This role requires a deep understanding of customer needs, industry trends, and the ability to position the full Elsevier portfolio to create value.

• Prioritizing customers:
  Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
• Representing Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
• Delivering sustainable performance:
  Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
• Using data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.

• Partnering with internal teams (marketing, product, customer success) to design and execute strategic account plans.
• Communicating impactfully with stakeholders, presenting solutions clearly and persuasively.
• Championing inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.

• Navigating complex, matrix environments and adapt quickly to changing customer needs and market conditions.
• Embracing curiosity by continuously learning about customer industries, Elsevier’s evolving portfolio, and emerging trends.
• Building strong internal and external connections to accelerate decision-making and reduce barriers.

• Customer Needs Analysis:
  Able to uncover and interpret customer priorities, pain points, and strategic objectives.
• Portfolio Expertise:
  Have deep understanding of Elsevier’s full product and service offering, and ability to position integrated solutions.
• Results Orientation:
  Demonstrate urgency and accountability in achieving revenue and growth targets.
• Data-Driven Decision Making:
  Able to use analytics and insights to guide actions and measure impact.
• Inclusive
  
  Collaboration:
  
  Able to build trust and fosters cooperation across diverse teams and stakeholders.
• Agility and Resilience:
  Adapt to complexity and maintains focus under pressure.

• Have a bachelor’s degree or equivalent professional experience.
• Have a minimum 5 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
• Display proven success in strategic account planning and consultative selling.
• Exceptional communication, negotiation, and presentation skills.
• Display pproficiency in Salesforce, Microsoft Office, and other sales enablement tools.
• Experience working in a matrix organization and managing complex stakeholder relationships.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

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