Customer - Sales Development Representative

One Step Closer to Your Dream Job

We're looking for ambitious early-career professionals.

Job

Closing Date: 30/11/2026

• £35,000 + £15,000 OTE
• Central London

Our client is a leading UK B2B SaaS business transforming the way estate agents and property professionals operate. Their powerful cloud-based platform connects businesses and consumers, delivering a one-stop shop for estate agents and home builders. As the property industry rapidly digitises, our client sits right at the centre of that shift, simplifying complex processes and automating everyday tasks to speed up transactions, reduce risk, and deliver a better experience for agents and customers.

This role centres on unlocking more value from our client's existing customer base. As their product portfolio continues to expand, many of their ~6,000 agency customers don't yet know the full breadth of what's available to them, the SDR will play a key role in closing that gap, proactively identifying and qualifying cross-sell and upsell opportunities across the existing client base.

It's a genuinely exciting opportunity to own top-of-funnel growth from an audience that already trusts the business, working closely alongside the Customer Success team to turn familiarity into real expansion. Our client prioritises your development. You'll be given continuous training, coaching and mentoring from the sales and leadership team to enable your full potential.

• Proactively outbound call existing clients to identify and qualify cross-sell and upsell opportunities across our client's full product portfolio
• Manage the qualification and progression of inbound enquiries from existing customers interested in additional products or modules
• Own a structured client engagement coverage model, ensuring every allocated account is contacted on a scheduled basis
• Build and maintain a healthy pipeline of growth opportunities in Salesforce, with accurate, up-to-date account and opportunity records
• Work closely with Customer Success Managers to spot expansion signals early and coordinate outreach without duplicating effort
• Continually develop your product, market and competitor knowledge so you can speak credibly about the entire portfolio
• Handle incoming customer queries related to additional products or services, owning each enquiry through to resolution
• Act as a professional ambassador for our client at customer-facing events or conversations when required

• Comprehensive training: a structured onboarding programme and continuous mentorship to ensure your professional development
• Clear career progression: defined pathways to transition into senior roles
• Competitive salary: £35,000 basic salary, plus £15,000 OTE

This role offers a rare mix: warm relationships from day one, and a wide-open portfolio to grow into. You'll have autonomy over how you plan and prioritise your own book of existing accounts, plus direct visibility into our client's expanding product roadmap. As their module offering continues to grow, so does the opportunity within this function, and your role in shaping it.

• Uncapped commission structure
• Remote, with the option to be in the London office if feasible
• Everyday Flex, greater flexibility over where and when you work
• 25 days annual leave + extra days for years of service
• Day off for volunteering & digital detox day
• Festive closure, business closed between Christmas and New Year
• Cycle to work and electric car schemes
• Free Calm app membership
• Enhanced parental leave
• Fertility treatment financial support
• Group income protection & private medical
• Gym on-site in London
• 7.5%…