Solutions Consultant

Location:

London, United Kingdom
Date Posted:
Oct 2, 2026
Category:
Sales Operations

The Solutions Consultant is the product and subject matter expert with domain expertise across all of the Meltwater Intelligence Suite and Partner Products.

Collaborating closely with the Account Executive team focusing on new business, growth, and high priority renewals, a Solutions Consultant is a dedicated strategic resource to help bring Meltwater's value propositions to life. With the common goal of meeting sales targets and expanding the customer base, this will be achieved through product demonstrations, articulating use cases, competitor intelligence, product expertise, solution scoping and proof of concept building.

The Solutions Consultant team’s primary goal is to support the Meltwater business, which offers unique opportunities for the Solutions Consultant to learn, earn, and grow. Once Solutions Consultants show mastery in working with the AE team, the opportunity to collaborate more closely with the Enterprise Sales team is available.

The Enterprise team’s ambition to go to market with more premium and Enterprise-scale solutions has led to an increased need in a collaborative approach to acquire and renew our clients, where product and industry experts are a necessity.

• Research and develop product demonstrations and proof of concepts for specific use cases and industries, and being the go-to resource for product related guidance
• Resource for sales executives and account managers to provide strategic direction and a solution-oriented approach, while assisting in the development of compelling proposals, presentations and pitches for client meetings leveraging your industry and product knowledge
• Articulate Meltwater's value proposition and value drivers, centered on the business problems we solve for our customers, to decision-makers
• Support the ongoing education of the sales organization through workshops, trainings and the sharing of best practices
• Build and maintain strong internal relationships to become a trusted partner across the business, and strengthen the Solutions Consultants’ internal brand
• Work collaboratively with various departments across Meltwater, including Sales, Marketing, Product Marketing, Executive Leadership, Enablement, Implementation, Bid Management and Product to form messaging, positioning and feedback
• Provide customer and new feature feedback to the product teams to drive innovation
• Contribute to RFP and Tender processes in cases where product and use-case expertise is required
• Stay knowledgeable and attuned to the ever-changing social, media, digital and marketing space as well as the adoption of AI technologies such as Claude & ChatGPT

• You will be or have the capability to become a Meltwater platform expert
• Knowledge and experience in the digital, marketing, social or PR space would be advantageous
• Understanding of cloud computing and architecture concepts, including APIs and MCPs is encouraged
• Proven ability to understand business problems, apply strong analytical skills and create an effective solution-based strategy
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Skills in both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features or services
• Boolean and data structuring understanding would be advantageous
• Experience of larger scale implementations and associated challenges within the Enterprise space
• Demonstrated working cross functionally and/or collaboratively on multiple instances to achieve the best outcomes for the customer & Meltwater
• Experience of working in…