Sales Associate

MACHINE-A is a leading multi-brand fashion boutique renowned for curating cutting-edge contemporary and luxury designers. With a flagship and Office in Soho, and a growing global online presence, we are at the forefront of progressive fashion retail.

As we enter our busiest season, we are seeking a motivated, client-focused Full-Time Sales Associate to join our London flagship team.

Outstanding performers may be offered a permanent position after the initial period.

You will play a key role in producing an exceptional client experience while driving strong sales performance. This role suits someone who thrives in a fast-paced luxury retail environment and is passionate about building lasting client relationships. Understanding the business and delivering success, you will have an opportunity to become an influential voice.

A confident and driven sales professional with strong interpersonal skills and a genuine passion for fashion, and background in clienteling.

• Achieve individual and team objectives, including sales targets and store tasks, being accountable towards results.
• Deliver exceptional, personalized service aligned with MACHINE-A’s standards, becoming a knowledgeable brand ambassador for our products and services.
• Collaborative team member, participating in team activities and events.
• Demonstrate the ability to build and maintain a high-value client book, including international and VIP clients. Specialising in, in store and virtual appointments.
• An expert in client engagement, providing styling advice, including in-depth brand and product knowledge.
• Maintain impeccable visual merchandising and store presentation.
• Support efficient stock management, including deliveries, replenishment, and back-of-house organization, maintaining a clear understanding of stockroom layout.
• Organisational skills in effective time management.
• Ability to deliver commercial feedback.
• Collaborative team member, participating in team activities and events.
• Adapt across all social media platforms.
• A highly motivated, professional, and confident individual with exceptional interpersonal skills, capable of effectively engaging with diverse and high-net-worth clientele.
• Energetic, highly organized, and efficient, with the proven ability to multitask and prioritize effectively in a demanding, fast-paced luxury environment.
• Reliable, proactive, and dedicated to achieving results, consistently delivering exceptional service and contributing positively to team goals.
• Committed to consistent attendance and punctuality, understanding their critical importance in a client-facing role.

• Minimum 2+ years of clienteling experience in luxury or high-end fashion retail (ready-to-wear or avant-garde preferred).
• Fluent in English (an additional language is beneficial)
• Reliable, organized, and able to perform under pressure.
• Proven track record of achieving and exceeding ambitious sales goals.
• A strong existing client book is highly desirable; otherwise, the ability to develop one quickly.
• Comfortable with social media exposure.

• Attractive staff discount on designer collections.
• A creative, collaborative team environment.
• Exposure to a global network of cutting-edge designers and industry figures.
• Clear opportunities for personal and professional growth.