Key Account Manager Job Central London area,City of Westminster England UK,Sales

Be your client's trusted advisor on all core Swift topics. Lead the end-to-end relationship from strategic initiatives to day-to-day opportunities/projects.
Establish a focused and well-organised approach to run your portfolio using account plans, regular business reviews and Salesforce.
Represent Swift and promote products and services to grow our business by participating in industry conferences, forums and meetings (may require occasional travel).
Develop a strong network across the Banking and PSP sector, engage with industry bodies and ensure up to date knowledge of trends affecting the sector, forthcoming regulatory changes etc.
Identify customer needs and market opportunities and achieve business growth by building and maintaining long term customer relationships.
Be the voice of your clients. Share market intelligence, customer feedback, product issues and other relevant information with internal partners., 01 . Identify customer needs / market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily large accounts and/or developing market infrastructures and/or implementing initiatives of large size/complexity.
02 . Develop plans for large sales accounts / infrastructure development / initiatives in order to achieve targeted sales objectives in an optimal, cost-beneficial way. 03 . Implement plans / projects/ initiatives towards assigned large customers/market infrastructure by coordinating and tracking all activities . Implement parts of major key projects / programmes 04 . Act as a single point of contact for large clients and/or support as a center of expertise on a specific area/initiative.

05 . Represent SWIFT and promote products and services in order to grow our business by participating to regional fairs and forums and meetings. 06 . Liaise with other divisions/departments, commercial team managers and members in order to provide a coordinated service and integrated solution to assigned customers and feedback internally market intelligence, product issues and other relevant information. 07 .

Maintain skills and knowledge. 08 . Coach less experienced sales staff and share knowledge about customers, products markets and methodology.
Competency Profile 01. Takes Accountab. for Delivering Results Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed. 02. Demonstrates Operational Excellence Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset;

implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction 03. Expands knowledge Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage. 04. Bus Understanding and Commercial Sense Applies understanding of how different divisions contribute to meeting SWIFT's business objectives;

understands market drivers of success and encourages changes to improve offerings while optimising commercial performance. 05. Builds and reinforces cust relationships Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong…